We reserved a king sweet with couch bed for our kiddos to share. When time for bed we pulled it out and the hinges were broken so the end of the bed was on the floor. They brought up a twin rollaway bed for the kids to share. Ok.. time for bed and there is one pillow for two kids?? My husband called front desk for extra bedding and they said that house keeping was closed. I called back asking why they wouldn't be sure that there was enough bedding for 4 since that's how many the reservation was for? King bed was very uncomfortable. Almost felt like laying on cardboard and it moved significantly every time we barely bumped into it. Not an ideal stay for the price we paid.
Rachel
Rachel (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Berenice
Berenice (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
The parking is only valet with 50$ additions. It is not clearly mentioned on website. Only one day before stay we got email. Seems like a hidden charge.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Kaj
Kaj (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月26日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Rishabh
Rishabh (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
Nice place to stay don’t far go arround Hollywood
Dessy
Dessy (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月24日
When booking the room the hotel stated there was parking, which i thought would be an extra charge added per usual or free because all it said was parking under amenities. The day before check-in i received an email for tips to onow at check-in and it stated there was only valet parking on site for $50 a day. I wish that was stated under parking. The other option for parking when i called the hotel to ask once i read the email i was told street parking/meterd parking around the area. Decided to pay for valet since we dont know the area well and didnt trust our car parked on the street. Once in the room we pulled the sofa bed to use and it was broke. Informed the desk they moved us rooms. The next sofa bed was lopsided but atleast not too broken not to sleep on it. When i was given the new key the receptionist said they checked a room before finding this one and that bed was broken as well. It makes me think are the sheets on the safa beds not being changed since they didnt know 2 sofa beds were broke. In both rooms we were in the fabric chairs at the desks had stains on them that were very noticeable. We had a laye check-in since we were at the theme park for the day so we really didnt have an option to try and find another hotel near by. Will nit be staying there again or suggesting it to family or friends. Very disappointed.
Marissa
Marissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
irma esbeydy
irma esbeydy (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Rezhna
Rezhna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Everything was good
Very good…
Antonio
Antonio (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Takashi
Takashi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Hollowood Hotel on Vine
This hotel never disappoints. It's always clean and the staff and valet are always professional and helpfu. Breakfast is great.
Robyn
Robyn (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
The hotel is updated and spotless. The breakfast is fresh every day and very good quality.
In my room the beds need a matress rotation or replacement. There were dips in the mattress from wear that made sleeping uncomfortable. Also, the guide for the TV did not populate until my second day there.
The hotel is very good but the surrounding neighborhood was dirty with many homeless people laying on the street