Good location, bed is comfortable and friendly staff
真實旅客
3 晚行程
Expedia 真實旅客評價
10/10 完美
2019年4月13日
除了飯店地點很方便之外, 服務人員也都非常親切~
Chun Tang
Chun Tang (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年2月3日
五星級體驗 品質相當好 服務親切。步行往攝政街 劇院區 倫敦眼等地都很便捷 以後還會想來住
Yu chi
Yu chi (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年12月27日
真實旅客
7 晚行程
Expedia 真實旅客評價
10/10 完美
2018年12月19日
真實旅客
8 晚行程
Expedia 真實旅客評價
10/10 完美
2018年11月2日
一切都很好,謝謝!
HURK MARN
HURK MARN (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年10月23日
真實旅客
3 晚行程
Expedia 真實旅客評價
10/10 完美
2018年9月24日
great location
great location, underground station is 30 meters away
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2018年8月24日
非常滿意
Joe
Joe (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Would definitely stay again
Excellent all round and can thoroughly recommend
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月13日
Karen
Karen (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月12日
arthur
arthur (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Robert
Robert (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月31日
The receptionist is not very friendly and I can’t log onto WiFi in the room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Pretty, comfy, maybe some training for the desk?
It’s a pretty place. The in-room housekeeping staff works hard, but many of the desk staff could use some training. Ex, we didn’t have heat in our room and by the time someone followed through and attended to it after hours of us asking, it was too late and we were offered a heater. No one fixed it the next day until we asked several times, then no one took the heater out. No one called or asked if everything was okay. It’s January in London, it was cold. To pay for a room without heat wasn’t great but to not be checked on feels strange. There are several very friendly people standing around but it feels like no follow through. The breakfast buffet is just ok, average with nothing inventive or particularly interesting, few gf options other than toast and the sunny side up eggs are greasy. The yogurt is just two options. The fruit is watermelon and melon and just not beautiful. It’s a lovely hotel with lots of potential. It just needs less managers, more assistant managers who actually get things done.
真實旅客
8 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Why no real food?
disappointing lack of room service although the information systems in the hotel all said it did have room service.
Then when descending to the restaurant on the ground floor theq were only serving miniature bar snacks an no proper meals.
Conrad
Conrad (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Comfort and service in the heart of London
We had an excellent stay. Excellent service from front desk, porters, and concierge.
Scott
Scott (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Great and well located too
Impressed by the size and comfort in the room, friendly staff, excellent location and great ambiance.