The front office person in name Therese has horrible manners. She was so rude. I requested a room up in the 20th floor and she kept telling me that there was no available that those were only suites. I had previously requested a refrigerator and an upper room and we ended up with in the 9th floor and no fridge. Very bad manners rude. The people at the bar are also very rude. Will not stay there
Virginia
Virginia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Bert
Bert (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Mi estancia es excelente en este hitel
Me encanta, vamos siempre que podemos y siempre la pasamos increíble.
Jose
Jose (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Poor pricing policy
Problem is with your website, you show a t price, then the the hotel charges extra fees when you arrive. Should get a refund for not pricing correctly
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Yolanda
Yolanda (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Darrell
Darrell (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月13日
Not so pleasant.
This hotel is a rather old hotel. It has been here on the Colorado River and Laughlin for a long time.The room had a stale odor to it. For a casino, you would expect the room to have a safe but it did not. There was no refrigerator and no alarm clock radio. The dresser was very dusty looked like it had been dusted in several days.
The casino and all the hallways reeked of cigarette smoke.
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Best price in Laughlin
Staff is always friendly, welcoming and accommodating.Jessie helped me and she was great!!
Deena
Deena (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月11日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月11日
I was turned away even though I had proper reservation at home I picked edgewater because on hotels web page it said they were in fact dog friendly when in fact they wouldn’t budge even though my pet is ESA registered. I am a disable vet and I was very weary getting in and was promptly turned away
Gilbert
Gilbert (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Decent stay with great location in Laughlin
Decent casino and service but the elevators are a bit scary .. lots of clunking and noises and one closed down. Also the rooms need serious updating. Comfortable enough though and spacious and quiet.
Janie
Janie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
The hotel is showing its age but is still well kept and clean. Bed was comfy and room bigger than expected.
Barbara
Barbara (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Joey
Joey (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Kimberley
Kimberley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Good enough
Nice place but resort fees suck, I never use any of what the fees are for so like Vegas I’ll stop staying in Laughlin
richard
richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Okay stay for the price
Check in went rough, had to wait almost 45 minutes past check in time, due to housekeeping issues, and no fault of the desk staff. The place has definitely started going down hill since we started staying there many years ago, I'm assuming due to lack of care. I most likely won't stay again.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
The bathroom was not clean and the lights in the bathroom were dim.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月1日
DO NOT STAY HERE IF YOU VALUE YOUR CASH.
I would not recommend someone stay here. We were charged 350.00 for "deep room cleaning" because they said someone smoked in the room. I assure you we didn't. At 70, I hope I am smarter than that. Anyway, buyer beware is all I can say.