The hotel grounds are beautifully designed and the staff were very friendly. The housekeeping was fantastic and very helpful. A few things to take into consideration when booking the Annex water front bungalows. The description for these bungalows does not accurately reflect the reality. They are very outdated and there is no privacy as it is separated from the hotel by an area of land that has a mobile trailer on it and what appeared to be someone' residence. The annex bungalows are right next to it and on the other side of them is the public beach. We were so disappointed with this accommodation that we asked to change our room right away. The manager was very helpful in accommodating us and switching us to another room. Unfortunately we didn’t get the waterfront that we originally booked however the garden view bungalow was much more updated and very nicely decorated so we were happy. Later that same night we came home to ants everywhere in the room despite not having any food or windows open. They gave us spray and we kept spraying the room for the rest of our stay as we did continue to see them although the amount did decrease. On our last night we found a baby scorpion in our room again this was a shock to us that this would happen in a hotel of this caliber. We understand sometimes these things happen but how these matters are dealt with by the hotel can go a long way and nothing was extended to us to compensate us for our experience.
JENNA
JENNA (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
William
William (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
Beautiful location and great food.
kathryn
kathryn (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Kris
Kris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
Far above our expectations
One of the best hotel experiences I've had for a really long time.
The hotel complex is really large and well thought out. Even in a busy month like August you can always find a secluded peaceful spot to spend the day reading, relaxing, snorkeling and taking a swim.
Breakfast buffet was another highlight with a wide range of options at the highest quality. It's walking distance to a wide range of restaurants, both for lunch and diner. But we liked the hotel so much we spent several evenings at the different options within the hotel. Excellent food and wine.
The entire staff was throughout our week absolutely top notch. Everyone made sure our stay was above expectations.
Fredrik
Fredrik (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月14日
tres bon. Beau, calme
Maxime
Maxime (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月11日
Stunning views, very good friendly service, relaxing atmosphère, good food
Claudia
Claudia (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
My husband and I came here in July to celebrate birthdays and anniversary. Everything was amazing, starting from our amazing guest service people Maria and Katherina to location, views, food, service, beach, bungalows. We loved it so much. Thinking about next year already.
Tatyana
Tatyana (10 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月23日
Lilly Ann
Lilly Ann (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月22日
The hotel staffs were friendly and looked after us very well. The hotel was attached to a dive centre which was very convenient for us. The food in the hotel was good but we found the menu at the beach bar a little boring for my liking. The hotel was about a 20-25 minutes walk to the town. A place we will stay again.
Ian
Ian (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月19日
Rui
Rui (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月18日
Yanek
Yanek (10 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月1日
Sehr gute Lage. Anlage mit vielen Bungolows,
sauber, mehrere Restaurants, tolle Poolanlage,
Agios Nikolaos fussläufig leicht erreichbar mit vielen Einkaufsmöglichkeiten, Service im Hotel
sehr gut.
Christian
Christian (13 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月1日
Amazing
Carolynn
Carolynn (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月28日
Yann
Yann (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月27日
Perfekte Ferien! Wir sind als Familie mit einem Kleinkind gereist. Die Mitarbeiter waren alle sehr sehr freundlich und aufmerksam. Das Hotel und die Anlage ist wunderschön. Das essen war fantastisch, beim Frühstück eine grosse Auswahl. Vielen Dank an das Hotel für die wunderschönen Ferien!
Cihan
Cihan (5 晚家庭旅程)
Ebookers 真實旅客評價
10/10 完美
2024年6月23日
Nice gardens and great to be able to swim in sea from directly from room loungers or shore loungers. Dive school / water sports really good
Nick
Nick (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月19日
Hannah
Hannah (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月4日
Fantastic staff, delicious food and absolutely stunning surroundings. Will definitely be back in the future.
Belle
Belle (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月2日
One of those places one wishes to keep a secret. A place that’s beautiful day and night with a breathtaking view, open air sunset dinning and wonderful fresh food. Amazing breakfast buffet for every taste..The property is removed but at the same time located that the (fishing) village of Agios Nikolaos can be reached in walking distance. Best time MidMay to early June and mid-September to October before and after the turnover crowds arrive … and stay at least 10 days/2 weeks to allow 2 or 3 days for exploring the historical sights of Crete
ivo
ivo (10 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月1日
Gerald
Gerald (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月15日
A fantastic hotel. Great position with a large private beach/ coast. Fantastic views. 15 minute costal walk to Agios Nikolaos. Breakfast was exceptional with lots of options and first class service. The only area for improvement was the main building sea view room which was a little dated and in need of some modernisation to keep up with the rest of the hotel. The bungalows look great and I when I come back Id go for one of those instead…. Overall this hotel was brilliant. A true 5 star paradise to relax and de stress! Go for it…