Excellent service all around, especially 小王，小卞at the front desk, and the greeter 小秦，all very friendly, courteous and professional; warmly greeting guests on each encounter. Grounds and landscaping meticulously maintained. The back garden is like a park all by itself, with lots of trees, lakes and bridges - definitely not to be missed. Truly enjoyable stay. Close proximity to Hongqiao airport. Highly recommend.
Nice peaceful hotel in lovely grounds
Very good all round, only downside was the seafood in the restaurant - very watery and not fresh (clearly refrozen and defrosted), expected more from a five star status hotel.