Been at the venue before several times but only for food.
Ribeye steak i had was nice but for £38 you would expect more than 1/2 a grilled tomato and 1/4 grilled shallot as trimmings.
Breakfast nice with real fresh orange juice. Let down by the female server who spent most of the time on her phone and at times with her back to the guests bent over the counter typing on her phone, she was very polite though. i would think such a nice establishment would have a ban on servers using phones while on duty.
Room nice and comfy as described.
My partner really liked the whisky hand cream and wanted to buy a couple of bottles, as advertised in the rooms. Unfortunately they had none for sale, you would expect if its advertised for sale they would ensure have enough stock.
Receptionist very friendly and helpful, first class service. Bar staff also very friendly.
Nicholas
Nicholas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Miron
Miron (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Whisky-lover's paradise
Lovely hotel with excellent facilities, the restaurant and whisky bar within the hotel were particular highlights.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月26日
julien
julien (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
In the heart of Speyside and a short drive from multiple renowned distilleries, there is no better place to stay if you are on a whiskey tour with friends. Everything from the whiskey bar to the breakfast were excellent and we would definitely visit againz
Arun
Arun (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月24日
I loved this gem of a hotel. Great room, & great restaurant. I wished I could have stayed longer.
Darya
Darya (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
The building is a bit dated. Staff and service very good.
Timothy
Timothy (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Nathalie
Nathalie (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月13日
Waited 50 minutes for our main meal on our first night in the dinning room. Front desk staff quite abrupt and rarely looked up from the computer to even acknowledging you.
Alison
Alison (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月12日
This is an older property. If you have a lot of luggage this is certainly not the easiest for you. There was no porter on duty and getting your luggage in and out of the property was difficult and plenty of stairs to climb.
Jerry
Jerry (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月11日
Restaurant was very nice but everything was a struggle when it came to getting the bill. Not very prompt service. Other than that, stay was nice!!
Lisa
Lisa (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Yasuko
Yasuko (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Julie
Julie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
will stay here again.
Cindy
Cindy (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月2日
Peter
Peter (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月29日
This hotel is very understaffed and in poor repair. The restaurant has wonderful food and looks great, but the staffing is incredibly poor. We waited quite a while for someone to check us into our room. Not sure whether they’re over-booking or under-trained or what. The chef is quite good. My friend had Covid and was confined to the room, and they simply wouldn’t put a tray together for me to take to her.
Our room was furnished with pieces that were very scratched. I appreciate antiques, but that’s not what this was. The bathroom doorknob came off in my hand. The common room is lovely, but the door was closed while we were there. There are no grounds at all. Aberlour is very close, but there is very little in Craigellachie.
Susan
Susan (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月28日
Great old world feel. Terrific library.
Daniel
Daniel (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月27日
My partner and I traveled around Scotland by car for 10 days. This was by far our favorite hotel that we stayed in. The hotel is quaint and had so much charm. From the moment you walk in you feel like you are at a quiet, country home. There is a very large reading room on the entry level floor which is well stocked with books and lots of seating. Check in was easy.
We ate dinner in the Spey Inn restaurant which is located onsite downstairs from the hotel. The food was wonderful. Service was nice and we didn’t feel rushed during our meal.
Outside from the hotel, there is a small path from the parking lot that leads down to a trail which flows around to an old bridge with a history marker. We passed plenty of locals who were out for their morning walks.
Our room was super cute with plenty of space and a nice sized bathroom. It was clean and comfy.
There were menu options available for breakfast which was included with our stay.
If we are every back in Scotland we will definitely stay here again and were sad that we were only in the area for 1 night.
We booked a morning tour at Glenfiddich which is just down the road from the hotel. Highly recommend.
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月23日
The world class whiskey bar (over 800 bottles) alone, hosted by a truly knowledgeable somm, made the stay memorable. Overwhelmed, slow dinner service and somewhat dated areas lost a star for us.
Rupert
Rupert (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
The whisky bar was phenomenal with the best and most knowledgeable barman. Beautiful setting, great hotel if not a little pricey.