Just okay. Lots of cigarette butts in parking lot and other trash. Only came in 3 times to make the bed for the week we were there. Ran out of hand towels. The shower spray was so hard the water splashed around the curtain and onto the floor. When I used the bath mat to wipe it up it turned brown. So you could tell the floor hadn’t been mopped in some time.
Debbie
Debbie (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月19日
There was mold all over the bathroom walls and ceiling. There were roaches all in the room. I checked out immediately upon checking in and was told that I could contact Expedia for my refund. Expedia tried to get my refund but the hotel denied it. I literally only spent five minutes in the room and I did not receive my money back so it was $200 down the drain
Kristy
Kristy (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月23日
The room was so dirty gross, the outlets did not work, and the air vent in the bathroom was held up with duct tape. Worst of part of all is the The locks on both connecting doors to the next room did not lock
Brooklyn
Brooklyn (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月16日
Needs refresh and update
We were in town for a funeral. We didn't have many options due to my mom's disability - we needed an accessible room and they had one. The bathroom and shower are accessible - the room itself is not. There were two double beds and nearly no room to maneuver around the space. My mom users a rollater and we could barely get it between the bed and the dresser and table and chair in the space.
The room itself is in need of a deep cleaning. Walking on the floors left my socks nearly black on the bottom. The shower curtain was both torn and horribly stained. When we checked in we were given only two towels and two wash cloths, no hand towels. The two washcloths were stained brown. I took them to the front desk for replacements and was given two "clean" wash cloths. I asked for additional towels the next day and was given only one set of towels and told that was all they had. This was a pattern until the next to last day when we were finally able to get two sets of fresh towels. We weren't given any coffee cups to go with our in-room coffee maker. We did have a good sized fridge, though it was in need of defrosting. Microwave did work.
Breakfast was standard, though most days there was something missing, whether it was plates/utensils, or food. Some days the food would be gone long before the breakfast end time. One morning I went to make waffles and there was no batter and no syrup at 8am.
The wi-fi was nearly non-existent. Even basic surfing was nearly impossible.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Shelton
Shelton (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月1日
Chet
Chet (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月23日
Room had dead bugs in the corner on the floor. Someone was riding a riding lawn mower outside in the parking lot until about 9:30 the first night. I declined housekeeping the first morning at 10:30 am because I had just woken up and later went down to try to get clean towels for the next morning and was told that I could not get a clean washcloth or hand towel but could only get two towels. She asked me if I wanted my dirty washcloth back??? I declined.
Second night there were quite a few men outside making noise and playing music right next to my room.
There wasn’t even a waste basket in the room.
Very disappointed.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月7日
Ross
Ross (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月2日
Rien à dire Hotel moyen
bruno
bruno (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月24日
Shower water doesn’t turn off. Not the cleanest.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年7月22日
Needs Work
This hotel was pretty convenient right next to a Kroger. The staff (I believe it was the manager the whole time) was kind and accommodating. However, the hotel overall needed a serious deep cleaning. The blankets and sheets had stains, the walls (especially common areas) were filthy. The manager had to chase away a man (possibly homeless) who was sleeping under the stairs. It just needs a complete overhaul.
Mechelle
Mechelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月15日
TN Vacation and Business
The stay was wonderful and courteous. Hotel does need to invest in more towels and bigger pool towels. I would recommend the pool getting cleaned, patched and painted. Other than that, this is my hotel for future stays.
RaDonna
RaDonna (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月12日
Terrible
Tv didn’t work. Breakfast was missing juice. Waffles didn’t cook totally. The keys deactivated @ 9am on last day although checkout was 11am. No one told me keys would deactivate at 9am
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月10日
Ok stay
Rooms were pretty clean. Not enough towels and night manager was stingy with them and the pool towels. Person next door was bothersome (local sheriff’s office has a habit of renting rooms there for people that just got out of jail). Had to get ugly with him. Other than that stay was average. Housekeeping staff were nice and quite helpful.
Cynthia
Cynthia (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月6日
The room wasn't clean or ready for check-in.
Rosa
Rosa (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月2日
There were plumbing issues which caused us to have to take a cold shower. Plumbing issues need to get fixed.
Jaime
Jaime (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月27日
Cody
Cody (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月25日
vhm
Daniel
Daniel (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年6月9日
The door did not latch locked unless you lifted the door up, which we didn't know until someone from house keeping barged in without having to use a key card bc they thought it was another room and was then like "oh theres a secret to latching your door". The water had to be ran for 5 minutes to even get warm for bathing. The rooms needed better cleaning, there were cobwebs and bugs. Both mornings the breakfast was decent but they didnt check it often enough so there would be plates but no napkins or silverware. The pictures of the facility are misleading. The pictures make the rooms look well kept and updated, they are not.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年5月13日
Staff very friendly. Breakfast is good. Rooms are very decent and clean