They did not have our room when we checked in and so they gave us the handicapped room which did not seem to have been occupied for some time. The TV did not work and they could not work it either. The bathroom was not clean nor did it have any counter space but the could have been do to the room type, towel rack broken, toilet roll holder broken. Breakfast was poor (please offer Rice Chex for GF option and maybe yogurt and fresh fruit) Not hospitable.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Such a Great Place!
Staff was Very Friendly especially Ms. Carol. The place is beautiful and clean, our king room was large and spacious. Bed was very comfortable. The continental breakfast was good, juice, coffee, muffins & bagels.
Angela
Angela (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Kara
Kara (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
It’s good for a quick stay
andrea
andrea (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Carole is the best!
Carole was friendly, helpful, and a nice representative of the hotel and the area.
annette
annette (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Good spot for a few nights. Room was clean and comfortable. Tub didn't drain well, but shower had good pressure and got hot.
Carol at the front desk was friendly and helpful, even recommended a decent place to eat dinner.
Wendy
Wendy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
great place
it was very nice and neat we will definitely stay there again
it was very clean and comfortable
Micah
Micah (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
It was ok
The lady that checked us in was very nice. The room was adequate. Mattress and pillows not very comfortable and walls were very thin. Though there appeared to only be a few guests, it seemed everyone was next door to each other Control to HVAC was broken off and we had to improvise a bit to control temps. The room was fine for the price paid, but I would not recommend this as a vacation destination.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Jonathan
Jonathan (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
I was actually surprised at how nice the hotel was for the cost. Well worth it. Just a few issues. There was no knob on the temperature control, the hallway light in our room was burned out, and there were some odd stains on the chair. But every time I talk to Carolynn on the phone, she was incredibly helpful nice and accommodating. She gets five stars personally.
Rick
Rick (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Sheryl
Sheryl (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Kimberly
Kimberly (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Not that great
It was just “ok” bed not very comfy. Old hotel, renovated but not up to date. Weird. Room numbers out of order. Like 202, 217, 222, then back to 204, 203 217, etc.
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月17日
Stay anywhere but here
Shower heads had mold growing, lampshade was very dirty, toilets were brown, mattress protector was bloody, beds were hard and springs could be felt. Save yourselves the trouble and stay elsewhere.
Will
Will (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月11日
Customers Beware…
Check-in went well and the front desk person was friendly. The room had an unpleasant odor. The cover sheet had a number of visible stains. The bed and the pillows were very uncomfortable. The shower curtain and the tub were not clean.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Nice
Everything was very comfortable and homey feeling. Price was excellent
April
April (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Give it a try
We did an overnight in Blue Ridge. Most close by hotels were at least double the price of the Reid Ridge Lodge, so we decided to give it a try and we were glad we did. Granted, decor and furniture is a little tired but the room was clean and the mattress was comfortable which are the most important things to me. If I were to be doing another overnight in Blue Ridge I wouldn't hesitate to stay here again
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Nice room, friendly staff, but take your ear plugs
It hurts a little to rate this hotel as a 3 for comfort. Everything was great. The staff was very helpful. However, there seems to be little or no sound insulation between rooms. The couple next door left their TV on all night. When they were awake, we could hear them talking and almost make out what they were saying. We didn't complain because I didn't think they were talking loud or playing their TV too loud. They could probably hear us too. Also, I didn't want to relocate in the middle of the night. Anyway, it was not a restful night. I mentioned it at checkout and the clerk was apologetic but that was it.
Hollis
Hollis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Not too bad.
Not too bad of a place. It was clean. Looks like they've updated a little. Bed was really squishy and pillows were pretty thin. Walls are definitely thin, you will hear your neighbors and their tv!!