We had a one night stay and it was a decent hotel, but it's undergoing a remodel so there was construction happening on our floor and some things weren't quite done yet. The heater/AC in the window didn't work and no vent fan in the bathroom. The most disappointing part was the pool was closed, which Hotels.com didn't mention. My kids were really looking forward to the pool. The breakfast in the morning was pretty good, though. Once the construction ends and the pools reopens it'll be a pretty nice place.
Erik
Erik (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
Bumpy
Check in was odd. Key machine was reportedly down and we were expected to use the staff to let us in. No mention that the pool was closed for several days. Charged twice for the room by mistake. Housekeeping never came by in our 3 night / 2 day stay. I did get a key, fresh linens and a refund of the extra charge when I spoke up. Room was okay and we were able to sleep 3 comfortably in our two bedroom suite.
Susan
Susan (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月25日
Leona
Leona (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月23日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月20日
I can't understand a remodeled room with old furni
I don't understand how they can keep this furniture in a remodeled room with brand-new carpet, bathroom, and wallpaper, but the furniture is all bid up. Please take a look at the attached pictures, and you can tell me.
Rene
Rene (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月15日
Jamey
Jamey (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月13日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月12日
Kathryn
Kathryn (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Carolyn
Carolyn (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月5日
Meh
Perfectly serviceable hotel but scruffy around the edges—paintings were crooked, command strips (?!) on the walls, handheld shower sprayed the entire bathroom when I turned it on, towels were thin, the heater was noisy and there was a drawer full of someone else’s clothes in the dresser. They’re renovating so perhaps this is the last room on the list? It was fine. It served its purpose. Nothing to write home about.
Hannah
Hannah (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Nice Stay
Nice stay. Was in a remodel stage on certain floors but lobby and breakfast area very clean. Staff was friendly.
Mark
Mark (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月31日
The bathroom smelled of cigarette smoke, especially when the shower was turned on. Maybe the water vapor caused it to be released from the shower walls????
Dan
Dan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Brooke
Brooke (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月27日
Rosey
Rosey (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Laura
Laura (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Dustin
Dustin (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月22日
A man verbally attacked me in breakfast area and she was only worker who apologized for the rude man. Front Desk basically said to hurry up and check out.
Kathleen
Kathleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月20日
Can you get told that they were a They working on the hotel or my room was Above the The floor and room they r working on we Got woken up at 8:00am on Saturday morning form them working. And then on Sunday they work till 6:30pm It was also dusty from them working
Felicia
Felicia (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月19日
Was okay
Staff was friendly. Pool and Hot tub were closed. We found some ants in our room on the desk. Remodeling in progress! There was a homeless man inside getting apple juice and the staff had to ask him to leave or they were going to call the cops.
Justine
Justine (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月16日
Horrible stay
This hotel is in terrible condition. The couch in our room was torn apart. When I showed a picture to the girl at the front desk she said "sorry" and looked at me with a complete blank expression. There was no stopper in the bathroom sink. Carpets in the hall were threadbare. One elevator was stripped down to the insulation. At 5AM we were awoken by trucks backing up and workmen talking loudly. This went on approximately every ten minutes until 6AM. They were removing construction trash from the hotel (quite the smart planning from hotel staff!). The supplied breakfast was a joke - institutional omelettes that were dried out. When I relayed my disappointment to the (same) woman at the front desk she didn't even say sorry this time. Just the same blank expression you get from someone who really doesn't give a $#it! This was the worst hotel experience I have ever had and I am really sorry I stayed there.