We had zero heat. I went to the front desk and they said we were the only room without heat because they were scheduled to renovate. Well then don't put people in the room when it's negative degrees outside.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月18日
Keith
Keith (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Victor
Victor (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月14日
Colin
Colin (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月13日
Service isn’t Great!
I booked to stay there for 4-5 days, everything was good besides a water leak in the kitchen, the first 2 nights but the 3rd day I woke up to a bang on the door because they were gonna fix the water leak issue. then I got a letter that the next day the water was gonna be shut down from 10am-5pm, only to find out at 4 it was gonna be off til the next day. I didn’t get an apology for the inconvenience or anything. Also they didn’t come clean my room or bring me clean towels, I had to wash the towels after the 2 nd night there.
Jermaine
Jermaine (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月13日
Karla
Karla (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月7日
No
I booked a room, due to the weather in the area. However When i went to the hotel, it was closed. I booked it and didnt need the insurance due to the fact Ir was a same day situation. The address was wrong, took me to the wrong hotel. So, I booked a different hotel in the area. I called to see if i could get a refund, considering the circumstances. They called the hote and they said No.. Appreciate it Residence inn..
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Callef
Callef (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Comfortable and clean
I had a great stay it was and clean and very comfortable.
Callef
Callef (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
The room was clean and staff friendly and helpful. Nice place to stay
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月3日
Blanket smelled like old and bed felt like it had a big hole in the middle. Hard to sleep.
Francisco
Francisco (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月16日
Give me my money back.
Arrived at 12 and front office was closed.
I was not able to check in.
Had to drive around to find another hotel
Juliano
Juliano (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
The only problem I had was with checking in, there’s no one working the front desk after 8pm, I work and don’t get til 8, so when I booked I didn’t know that waking in, had I not called customer service I wouldn’t have known how to get my room key, but other than that, worth the money.
Jermaine
Jermaine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月12日
Nice rooms but smells of weed
The rooms are nice. Two bedrooms and a pull out couch. It did smell horribly of weed and smoke even though there was a $250 fine for smoking in rooms. The neighbors we also very loud. The front desk closes at 8 so there was no one to complain too. We opened the window to try to dilute the smell.
Brandi
Brandi (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
It took us a hour an a half to get the key. the hotel smells like cigarettes a smoke the green stuff . I left there with no sleep an a migraine from hell.
Tyler
Tyler (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Savana
Savana (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Very strong cleaning chemical smell
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月27日
Joan
Joan (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月26日
Sarah
Sarah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月3日
Great place for spend time!
Kelvin
Kelvin (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
The sofa bed mattress should be changed. It has springs poking through and is extremely uncomfortable. Not up to the quality if a Marriott property.