Location wise, it is not at the most convenient location as there are not too many shops around the hotel. Traffic could get really bad leaving the hotel as it is a one way traffic near the construction site. The check in experience was quick and efficient. Front desk staffs were well trained and courteous. Guest room toilet, decor and furniture looks old and outdated but clean. After getting the reminder from front desk staff about possible construction noises, I still picked the room facing the construction site but I can still hear the noises as early as 5-6AM in the morning. I am not sure I would pick the same hotel next time going to Hangzhou.
Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria.
Il personale della reception non parla inglese, e siamo in un 5 stelle
Paolo
Paolo (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年10月8日
XIA TIAN
XIA TIAN (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年10月4日
조식 좀 비싼거 아닌가? 했는데 이근처 물가 생각하면 괜찮습니다. 맛도 좋아요. 그리고 숙소도 물론 깨끗 조용 좋았습니다.
guests smoke at non-smoking floor, poor service at check-in.
xiang
xiang (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年5月28日
Very convenient location
The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.