Everything was great, We would have given 5 stars except the pool heater was broken and the water was super cool. However we were able to use another Hotel's pool that was heated, but it was about a 8 min drive away.
Patrick
Patrick (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Guinevere
Guinevere (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月15日
Nice, clean hotel stay with helpful staff!!
LASHANTEL
LASHANTEL (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
Natalie
Natalie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
very friendly and helpful staff
Has a great breakfast
Love the indoor pool
Very clean
It's a great location
Janelle
Janelle (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
Staff was great!
maria
maria (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Teofilo
Teofilo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
Esther
Esther (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
Friendly
William A.
William A. (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月3日
Perfect hotel when you’re in Santa Cruz! Indoor heated pool, complimentary breakfast, and lots of parking space.
Gid Paul
Gid Paul (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
Asenette
Asenette (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月17日
Other than the fire alarm ringing from 1am to 4am it’s was a nice stay. Rooms was surprisingly clean and spacious. The General Manager refunded the night out of curtesy. Breakfast was nice. I would give this place a second chance only by the empathy and great customer service of the GM.
Francisco
Francisco (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月13日
Chrisy
Chrisy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月11日
Awful
My stay was awful! The fire alarm went off from 3am to 5am and no one had any answers. We had to sleep in our car just to get some rest! It was ridiculous, no one said anything.
John
John (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月8日
Great price for a great location
We had a great time until the fire alarm went off for about 1 1/2 hours every 15 minutes at 2:30am. It was horrible to where people were leaving the hotel with blankets to sleep in their cars. I'm not sure why it took so long to stabilize. Multiple people were standing at the front desk asking what could be done. We were told that they were trying to get ahold of the alarm company. Great time until that fiasco. We deserve our money back or credit for that night!
Other than that, I have nothing but good things to say. Great location, clean, accommodating staff, free breakfast and reasonably priced. Only a few minutes drive or nice walk to either downtown or to the wharf. Would definitely recommend and stay there again!
Ylonda
Ylonda (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月7日
We stayed 2 nights. The first night we were awake for a long period of by malfunctioning fire alarm that keep up awake several hours. The manager didn’t how to stop the fire alarm from going off. This occurred between the ours 2 AM - 4AM in the morning. Very disturbing and exhausting. I would have left but didn’t have anyway else to stay. This was the worst experience at the Hampton hotel.
Shrylon
Shrylon (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月7日
We booked a suite for my family over 4th of July weekend thinking since it’s the Hampton is going to be big and just perfect for our family. Well we were wrong the only thing that suite had was a king size bed and a sofa bed the best western we stayed at before had a way better than this for half of the price and to top it off in the middle of the night the fire alarms went on and off for what felt 2 hours and nothing was wrong no fire. there was some technical issues. Overall will not be staying here again.
Arileni
Arileni (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月6日
Fire alarm went off all night on the 4th of July. Couldn’t sleep at all
Walter
Walter (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月5日
Parking was tight and homeless people are around parking lot and property. It is near a busy road and right off the freeway. Staff service and cleanliness were okay. The worst part of the stay was the fire alarm tripped off many times from 2am to 5am. Maintenance team and firefighters came and confirmed it was a false alarm, but they were unable to turn off the alarm and it kept going off every 5-10 mins. It was so loud which made it impossible to go back to sleep. My family only got 2-3 hours of sleep during our stay. Other people in the hotel either left the hotel early or preferred to sleep in the car. I wouldn’t recommend to anyone.
Minh
Minh (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月5日
Fire? Get out or not?
Fire alarm keeps going off and on all night long! Is there a fire or not? No communication from the front desk. 4am and no sleep, we are not happy.