We have stayed at this property a few times and have had good experiences. When I checked into my room, there was black hair in my bathtub as well as my toilet seat so that did not make me very happy. Couple of the pillowcases were torn. Nothing awful happened. However, combine that with the property looking more and more rundown, chipping paint everywhere they need new pool towels, The towels were the size of a hand towel. It makes you feel like it’s not very clean. This hotel needs a facelift externally for sure. The staff was nice and friendly and helpful as well as the cleaning lady she was awesome. Had coffee in the morning upstairs of the new restaurant. They were an organized, there wasn’t sugar either day. She had to find sugar somewhere else so that was weird the coffee tasted a little burnt and bitter. They did not have half-and-half. They only had some heavy whipping cream. with not having a very busy hotel, It shouldn’t be too hard to take care of these things I would think. I’m a stickler for customer service!
