It was a great stay and the breakfast was awesome! Friendly staff too. We will certainly be back!
Tara
Tara (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Misha
Misha (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月11日
Expected more for the price
We were staying here to do some work on a property and was mainly here just at night. At check in we went to the room to find it wasn't cleaned. Was given another room, had smaller bathroom but worked. Night 2 fire alarms were going off in the halls, but left me wondering why not in the rooms for safety reasons. Each day I put my hanger on door asking for room to be cleaned, not once did the staff clean it while we were there.
Roger
Roger (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月8日
Good stay. Helpful staff.
Room was clean. Staff was very friendly & accommodating. Even had some gluten free bagels & muffins at breakfast for my boys. Very much appreciated!!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月15日
Horrible experience at the Keene Best Western Hote
Best Western has always been my priority everywhere i stay if there is one within the location I am travelling to.
This stay in Keene was the worst i have ever experienced, We got in very late due to weather conditions and airport delays and were given a room where the heater was faulty in 24-degree weather, the attendant at night tried everything but was unsuccessful and he sent the maintenance man in the morning who confirmed there was an issue with the unit. One side was blowing hot and the other vent was blowing cold. He (the attendant) promised to let his manager know as I insisted on getting some discount for the inconvenience. The second night i approached the from desk to ask for the Manager and i met the most rude receptionist i have ever encountered. Her name was Elsie, she was extremely unprofessional and cared less about customer comfort. Even when i told her Best Western or her Manager will be concerned about her attitude, her response was to go for it. This experience has brought a very bitter taste which definitely will have an impact on my decision to stay in a Best Western hotel any where around the world and I will definitely share my experience with all my travelling friends.
I am also attaching a copy a copy of the roach that was running around the bathroom.
Moriam
Moriam (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Haleigh
Haleigh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Very courteous staff and very professional.
ROBERT
ROBERT (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Kaelyn
Kaelyn (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Squeaky lumpy bed but otherwise a good stay No movie rentals available
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Kimberly
Kimberly (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月9日
The cleaning people need to dust the furniture!!
Kimbereley
Kimbereley (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月4日
Nice room
Wendy
Wendy (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月3日
You need sidewalks so people don't have to dodge cars in the parking lot.
It was very slippery too.
I did appreciate that I was on the first floor, good for older single women.
Tara
Tara (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月2日
Melanie
Melanie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Very upset. Upon arrival we checked in and were not informed that the pool was not in service. When we asked when the pool would close that’s when the front desk told us about the pool heater not working. I asked if we could check out early and still get out money back. We were told yes. Now I’m having trouble getting my money back for the night we didn’t stay at this hotel. I want someone to look into this please.
Ricardo
Ricardo (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月30日
It was very clean. The rooms we were in were not as good as last time.
Frank
Frank (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Dhushyandhan
Dhushyandhan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月27日
Cool
Jason
Jason (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月25日
Kicked out with 6 year old son. No explanation and only 15 minutes to pack. We have always been clean, quiet and respectful to staff.
Front desk person was unprofessional, clueless how to do his job, and was quick with the threat to call the police. He scared my son and
seemed to be on a power trip.