Booked a king room, not available when I got there 30 minutes later. Hotel employee blamed Expedia. Expedia said they'd resolve the issue overnight, but in the morning said since I accepted a queen bed (rather than sleep in my car), there was nothing they could do. Front desk clerk didn't bother to talk to me or ask how my stay was, just said leave the key and we'll email you a receipt. Didn't get anything. First and last experience with both Expedia and Springhill Suites. Never again.
Brian
Brian (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Staff were great and very knowledgable!
Linda J
Linda J (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 11 日
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Hotel was clean, rooms spacious & nice included breakfast with good nightly rate.
. Staff was very nice & great location close to Hershey Park, Chocolate World, Sweet Lights, Tanger Outlets & many restaurants.
George
George (2 晚行程)
Orbitz 真實旅客評價
8/10 很好
2025 年 1 月 3 日
Great value and location!
Kimberly
Kimberly (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Will stay again very pleased.
Bonnie
Bonnie (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 27 日
Nothing I like about it .The jacuzzi was freezing the pool area was dirty.Staff was not nice at all
Khutala
Khutala (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 18 日
Rooms were ok but one of the reasons I chose this hotel over the others were because of the nice pool and being close to Hershey park. My son was looking forward to the pool so much and yet we find out their heat was broken! I asked the front desk staff regarding it and she said she couldn’t do nothing about it since they have no control over the heater of the pool and need to call someone to come in to fix it- yet when a few other girls when to complain about the hot tub not having heat- she came over and started attempting to “fix” the heat. Not happy with this place at all! Would not recommend!
KARIMA
KARIMA (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 18 日
Didn't see much in terms of restaurants close by. They had one takeout menu that would deliver.
Chrisitna
Chrisitna (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 16 日
Great stay.
HEIDI
HEIDI (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 11 日
liat
liat (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 22 日
Laura
Laura (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 10 月 16 日
Hot tub was not even hot all jets was not working properly.Advised queen size bed and was double and uncomfortable very disappointed.
Fyzee
Fyzee (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 10 月 13 日
While the room had a couch, it was extremely uncomfortable.
We were there 6 nights and the breakfast was identical every day -- becomes very boring. Most places change some aspects of breakfast.
Bob
Bob (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 4 日
Hershey 2 day stay
We had an amazing stay here! Good price,great hotel, Great location, great service! The staff was fantastic! Highly recommend.
Christopher
Christopher (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 1 日
Wonderful property for anything at Hershey Stadium. Close and convenient. The staff is top notch and so friendly.
Laura
Laura (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 30 日
Kate
Kate (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 23 日
Wonderful staff
Elizabeth
Elizabeth (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 21 日
Easy parking, right near Hershey park, easy to find.