Very friendly and accommodating staff. Hotel had signs of wear & tear, but it was clean in the lobby, dining area, as well as our room.
Chennae
Chennae (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Larrissa
Larrissa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Marshall
Marshall (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Janie
Janie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Please do not stay here.
The hotel was very nasty and out dated. When my family and I received our room we went to the elevator and it was about to fall apart and very unclean. Upon getting off the elevator the hallway was smell like someone was just sitting there smoking all day and the floor was not clean at all. We finally made it to our room and the bed look like someone was still sleeping in it, the bathroom was very filthy and the tub and hair and stains all over and the floors have not been cleaned. We then went back down to the lobby to tell the front desk clerk they then tell me they didn’t have another room of the size that I had. So they gave me a smaller room which was nasty as well. Look like the bed sheet hasn’t been changed in a while and has stains all over. Went back down to the lobby and they gave me another room. That room was worst than the other two previous rooms, it seems like the housemaid did not attempt to clean it. The bed, tub, floor, refrigerator was all nasty.
Eddie
Eddie (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Shareka
Shareka (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月15日
Everything Nasty or Doesn’t Work
This by far was the worse hotel I’ve ever stayed in. First thing no Tv and no heat and it was really cold there and they said they had no room we could move to. The next day we went to the front desk to see if we could get another room but the room was nasty and had roaches everywhere. The front desk seemed to be very unprepared for what was going on there. I asked for a refund but they refused because they didn’t have a manager on staff and they said they couldn’t give us a refund without the manager. This hotel should not be in business because nothing worked in that place the exercise equipment was not working as well the area was very dirty and no one seems to care. I paid my money up front and I didn’t receive what was advertised. I stayed at a hotel were everyone complained. It needs to be fixed or closed down. Someone needs to get me a refund for my stay. Hotels.com should not be advertising a place like that. I’m one unhappy customer.
Jeffrey
Jeffrey (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
LIVING NIGHTMARE!
Terrible, idk where to start..roaches..pubic hair on towels...bad odor..bed very uncomfortable..didn't try the breakfast after seeing what i saw in the room..so gross!!! Nasty...Housekeepers were eating breakfast off the line and one was still in pj's..omg. so unprofessional. Pool was green.
Yvette
Yvette (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Katherine
Katherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
Kristian
Kristian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月23日
No breakfast was a disappointment.
This hotel has recently gone through a recent renovation but it wasn’t enough. First there were no options for a breakfast. That is part of a trip that most enjoy. Disappointed in management in that.
The elevator needs to be upgraded. It’s like one you might in the historic places in San Francisco.
The young man that checked me in was very courteous. He stayed calm when many parties arrived at once.
The room was clean and I slept well.
I’m not sure I’ll return to this particular hotel. I’ve stayed in other Comfort Inns that were better than this one. Comfort management you need to make a surprise visit to this facility.
BARBARA
BARBARA (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月17日
Never again !
NEVER AGAIN ! They give us a room that had been slept in and trashed and I assume still occupied, when we finally got a semi clean room the door was standing open when we arrived and would not close ( had to fix that myself ) the toilet had been used and seat fell off when you sit on it room was musky smelling , shower nozzle was loose in the wall and broken , elevator was in poor repair and plain scary to ride , the hallways were dirty and smelled of mold among other things . They had no breakfast and I wouldn’t have eaten there if they had ! Everything past the front desk was in poor repair and if it hadn’t been so late and so tired I would have never stayed there and will never again !!
Bruce
Bruce (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Corey
Corey (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月15日
Dwan
Dwan (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
This place was absolutely terrible. Towels and sheets were filthy, the rooms smelled badly, the TV looked as if we were back in the 50’s and they didn’t even have the complimentary breakfast that was advertised. If we weren’t staying in the area during a busy weekend, we would’ve went to another hotel.
Marjana
Marjana (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月10日
No Customer service or leadership
Customer Service was terrible- went by location to see if room was ready early and no one was around desk or office to ask- called for some help but to avail. Check in room and there was only one towel and one hand towel only. Had to go to deck to get towels. All Ice Machines on all floors out of order. No coffee or breakfast is offered until further notice! went to check out next day and no one available - just had to leave key at desk- was ignored by cleaning crew that were in lobby
Steven
Steven (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Very nice hotel for a overnight stay but only downside no breakfast being served at the time of stay, and no explanation to why was given.
Alexis
Alexis (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月9日
Gaurav
Gaurav (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月8日
not so good
Hotel in poor condition. Some amenities unavailable. Breakfast cancelled until further notice, no notice given ahead of time. Machines in gym not working.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
Eulicia
Eulicia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月4日
We tried to check in early (2 pm) because we had a wedding at 4. There was not a car in the parking lot but she would not let us check in until 3. I thought that was very inconvenient. Also, we knew that the breakfast was off but we asked about coffee. We were told there would be at least coffee but none available Sunday morning.