Check-in was easy enough and staff efficient. The room was awful! We had to use force to get the door to budge open. On the inside it looked like the door had been kicked in a few times. Layout of the King Suite was awkward with the sink/mirror in the hallway and the toilet and shower opening into the bedroom. TP was on back of toilet because no holder rods to hang tp on. The couch in the living room was filthy - never sat on it. The one light in the living room didn’t work. The door to the toilet was filthy. I wiped it off and stopped when I realized it was possibly dried blood. Burn holes in the curtain and blanket. Saw several roaches. The whole place smelled like weed. Bedding appeared clean and bed was comfortable enough. View was beautiful and pool looked well maintained.
Stacey
Stacey (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月12日
Handicap bathroom what ???
The door didn't deadbolt .. lo and behold my wife is getting out of the shower this morning and the door just opens up. One of the cleaning people or somebody that work there it opened the door up and said oh I'm sorry and closed it back. Wow even though you say I'm sorry that doesn't fix the fact that you walked in on my wife getting out of the shower. She is in shell shock now our trip ..the toilet was so close to the ground that my handicap bathroom was a death trap . No hand rails. Bathroom door opened going in making it right trying to get around to walk in shower.. however the water pressure was nice and it was really hot so out of the whole bathroom experience at least the water was hot that's how I'm looking at it keep from being mad that I had to go to the store this morning before I can even start my day to use the restroom so I can go back and take a shower
Charlie
Charlie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
Ann
Ann (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Read the reviews...all of them
Booked 4 rooms 6 months ago. Arrived for our stay and was told they couldn't give us rooms together but he would refund our money if we wanted to go somewhere else. I drove over 10 hours to get there and getting a refund and trying to find something else wasn't an option for us. They had 2 rooms on the second floor, 1 on the 3rd floor, and 1 in the 4th floor. Both rooms on the second floor had roaches. The ones on the 3rd and 4th floor didn't appear to have any until we saw 1 the last day. My sister has trouble walking but they have an elevator so it wasn't an issue until we read the note on the desk that the elevator is broke..and has been that way for quite awhile. I had 96 steps to the 4th floor. There are 16 steps per floor. No towels or wash cloths in your room. You have to get them from housekeeping or the front desk. Many rooms were empty so I'm not sure I'm why we couldn't be closer together but despite the poor conditions the beach was still beautiful.
Margaret
Margaret (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
DO NOT STAY HERE
ABSOLUTELY HORRIBLE - on the 5th floor and elevator broke!
The door looked like it was kicked in and the toilet seat top was broken in half and on the floor.
Kenneth
Kenneth (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月7日
Worst place ever!!!
Terrible!! First room they put us in was occupied. Second room had not been cleaned. The room we ended up with was nasty!! Dirty refrigerator food on the floor roaches on the wall. Elevator went out Saturday morning was still down on Sunday when we left. Had to carry all our bags down three flights of stairs!! Carpet on stairs was pulled up and dangerous!! Someone urinated in the elevator! I let the desk know about that on Wednesday and wasn't cleaned up until Friday night!!
Joni
Joni (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月6日
Will not stay again
These place is a DUMP
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月5日
Worst hotel ever
No room, service beds, uncomfortable no buttons on the phone. AC subpar room was terrible there was trash all up and down the hallways broken exit sign in the stairway broken elevator one that did was terrible and kind of scary. No real services offered slightly overpriced ceilings leaked bathrooms disgusting in the office. The place was just ghetto as hell only had a pool outside only decent thing about it was that it was beachfront and it was close to things and the price was bearable never again though and you don’t get refunds either so beware of sending money down the drain the rest of my trip was great thanks for the hotel
Alicia
Alicia (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月23日
Disgusting
DO NOT STAY HERE!! The room was disgusting. The couch was nasty. We walked in and saw roaches immediately. We didn’t even stay. I lost $200 for the 1st night because I refused to stay in this dump.
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
No towels. No tv. No phone.
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月15日
I tried calling the fronts desk all night and no one would answer the phone the ac didn’t work in my room and they did absolutely NOTHING
Claudia
Claudia (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月13日
Property rundown, no housekeeping, building conditions were just poor: moldy smell or marijuana smell, no Conveniences, broken outlets, ac units , dirty ice machine, broken elevator, just extremely Neglected and derelict all around.
Shelia
Shelia (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月6日
Robert
Robert (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月31日
David
David (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月29日
Very run down. Had no toeels or wash cloths available. Upon entering room, my kid stepped on a roach. A roach!
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月28日
Judging from the photos this place looked beautiful and clean, but those pictures must’ve been taken back when this place was first built, because it looked NOTHING like what I booked on the site. I tried getting a refund but was denied, so, no, I wouldn’t recommend staying here at all.
Brittney
Brittney (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月27日
Need renovations
le
le (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
Gustavo
Gustavo (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月26日
Get.what you pay for.
Upon arriving the 1st room given to me had someone still in it. The 2nd room had a stuck lock and took 10 or more tries with the key card to get in. (This happened each time).
No towels in the room, mattress felt like Styrofoam, felt clammy in the room.
Overall a very unpleasant experience
Matthew
Matthew (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月26日
Verybold
Mohammad
Mohammad (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Lugene
Lugene (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
I liked it just the couch had a oder and the elevator making noise