We love this hotel but disappointed the elevator didn’t work while we requested 1st floor at our reservation we were put on the second floor (not cool with bad knees) we were offered a refund but couldn’t find another hotel short notice
Bruce A Deborah
Bruce A Deborah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月3日
Very expensive compared to other times staying!
broken elevator and I stayed on third floor!
david
david (5 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月3日
Disappointed.
Elevator was broken. I had called early in the morning and requested a ground floor. Not only did they not have a ground floor room for us, we had to walk three flights of stairs to get to our room.
Once there, we realized one of the beds had an awful squeaking every time you moved. We removed the mattress and put it on the floor to sleep.
The phone in the room did not work. When I called on my cell phone the next morning to ask for the manager, the person who answered the phone coukd not tell me when the manager was coming in but said they would leave a message for them to call me. We never got the phone call.
Overall this hotel was great when I stayed at it previously. That's why I brought my family back to this specific hotel. However we did not have a good experience this time.
Vagabond
Vagabond (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月2日
Not a good value for the $
Hot water was lukewarm. Construction for updates meant debris around and only elevator down 2 separate times during stay, causing many trips up/down from 2nd floor with bags to depart. Thankful we were not on top floor. Hotel main desk not staffed, used virtual means, and they were unaware of elevator situation. Seemed like everything done on the cheap to enhance their bottom line. Rate charged was WAY too much for the value.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
Gregory
Gregory (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Updating hotel so a little construction work not a problem. Had to stay a extra day Mark kept us in the same room with no problems.
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Ray
Ray (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月21日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Justin
Justin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Ruth
Ruth (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
jarvis
jarvis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Phara
Phara (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Kim
Kim (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月26日
I don’t like the kiosk.
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月21日
Yong Su Lee
Yong Su Lee (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Kyla
Kyla (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Glenn
Glenn (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Estelle
Estelle (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Had a nice stay at this hotel
Great place; very clean and quiet
Nanette
Nanette (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
o
o (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
Rene
Rene (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
I wasn’t happy that we stayed 2 nights and our room was never cleaned. I had to go find someone for towels at 9 o’clock at night.