The lift is difficult to wait, it’s about 10 mins for a wait, prefer living in lower level to avoid waiting the lift. The front desk staff is not polite. The room is terribly old. The light in the bathroom is flashing. The bathroom look old and dirty. But it’s good they help to keep the luggage after I checked out and the staff cleaning up is friendly.
Stayed for 1 night as passing through. Initially on checking in I was a bit annoyed with the reception staff. He was rude and abrupt and they were talking over me. However the checkout staff on the followijgnday were delightful and helped me out with an issue with my card. Was very happy. The room was nice and clean. The comfiest bed I have ever slept on.
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Perfect location! Nice room! Hotel staff was very kind, from the cleaning people to the front desk.
Meghan
Meghan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Theater Trip
We picked this hotel based on the proximity to the Walter Kerr Theater, and it sure was close! Lovely location, good room, and all around a wondrful time! They were doing construction on the elevators when I was there, but it didn't hinder the experience at all!
Laura
Laura (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月25日
Samir
Samir (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
katherine
katherine (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月24日
Windows
Our window had to have a crack or something we heard everything and the wind was coming through
Sherika
Sherika (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月24日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月24日
Not the best
not as good as the pictures make it look… ac leaked all over our luggage and clothes. Location was the only thing good.
Kaitlyn
Kaitlyn (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月24日
WIFI DOES NOT WORK
WIFI does NOT work in any area of the hotel despite it being stated they provide it. When this issue was raised staff did not seem too bothered and just said there is nothing they can do! Also be prepared to wait a very long time for the lifts all the time. Terribly slow!
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Andex
Andex (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月23日
Alexis
Alexis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月21日
Best kept secret in times Square
Had a wonderful time. I extended my stay due to the excellent staff and accommodation. This is my go to hotel. Every time i stay there it get better and better
Frank D.
Frank D. (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月20日
Melanie
Melanie (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月19日
Incontrolable heat, thermostats were not working just for show and over cleanliness was awful in room
Ariel
Ariel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月19日
Think twice!!!
No customer service at all by anyone employed by the hotel. Homeless people on the street were nicer. Hotel phone’s didn’t work. Room was to hot had to ask someone to come to the room with a thermostat to turn it down.(they don’t let you control the temp of the room) Then they turned off the heat instead of turning it down!!! Then asked to have it turned back on took over 12 hours for someone to tell us it was then broken. I had to walk to the lobby and take the space heater from behind the desk because we were freezing in our room and couldn’t wait any longer. Everything is loud. Doors slamming in hallways all night long and tones of street noise. Seemed like only 1 of the 3 elevator worked.
Great location is the only nice thing i can say about my stay.
jermaine
jermaine (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
The Gallivant was nicely located and the room was cute but tiny. The staff was wonderful and the location was great. The cost was reasonable for NYC.
I wish there had been a full-length mirror and better Television options. For most of my stay only one of the three elevators worked, so there were long waits and crowded rides.