The accomodation was ok, comfortable and clean. However, they would charge you 100 US dollars for any guest that visits you, even if you paid for 2 guests or if it was only for a moment. That was very shady and not in their rules online when booking. The front desk claimed that this was the new management policy.
Abdullateef
Abdullateef (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Amazing views!! Loved Medellin
Love my room! Floor 20 had espectacular views
karel
karel (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Andreas
Andreas (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Andreas
Andreas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Excellent hotel & staff
I will like to say that it was super amazing staying at this hotel the checking in was super fast and the cleanest lobby and rooms was incredible clean plus the service was stunning the whole team was incredible excellent definitely ℹ recommend it I also wanted to say thank you very much Lorena -Paulina -Alvaro -Christian-Jose -frank -Richard -Henry -Daniel wonderful team.
Blondy
Blondy (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Jason
Jason (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月27日
SERGIO GUILLERMO
SERGIO GUILLERMO (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
Julio
Julio (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Outstanding hotel & a wonderful respite from the loud and busy city. Very welcoming as well.
Christopher
Christopher (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Erika
Erika (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Julieta
Julieta (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月4日
Lazaro
Lazaro (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月25日
Great Hotel, Only issue was the replenishment of the bathroom soaps lotion etc.
the bath soap was thick on our first night, however after room service the next day, the bath soap had a watery consistency it was as if they added water to it. We were there 6 nights and the lotions shower caps were never restocked.
Just a side note:
I had a discount from Expedia that they did not accept.
There was no complimentary water and everything in the minibar had a price tag.
Pearl Catherine Ann Evlee
Pearl Catherine Ann Evlee (5 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月24日
Restaurant food was so so not great unfortunately because everything else was awesome! I would stay again for sore regardless.
Michael
Michael (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月23日
Great property in general very clean and good customer service
Roicxy
Roicxy (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
My friend’s and I loved this hotel. Very clean, beautiful, nice rooftop. The employees at the front desk are really nice and kind. My only gripe was breakfast is pretty pricey and honestly not that great. The staff at breakfast also treated us like we were going to skip out on paying for breakfast which was pretty weird considering they had our room numbers. Strange interaction but I just let it be. Other than that perfect place to stay in Medellin
Johnta
Johnta (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
The staff was extremely helpful and responsive. The room and the property was very clean. Me and my travel buddy felt safe staying here. I would definitely recommend it
Denise Annmarie
Denise Annmarie (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Excellent costumer’s service… Andres and Richard from the front desk, Alejandra from the pool bar area were incredible and very warm people. We would to comeback and stay at this hotel.
Vanessa
Vanessa (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Best hotel ever!
Jorge
Jorge (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月18日
I’ve stayed many times and have never been disappointed. The Staff, restaurant, cleanliness and Room are awesome….Just one incident …You’re Welcomed to your room with a Complimentary Bottle of water. Upon inspection I noticed the bottle wasn’t “Sealed” ( Very Unsanitary ) and it was filled with “Tap Water”. It also said that if you happen to take the bottle you’ll be Charged $5. Not Very “Welcoming”.
Julio
Julio (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月17日
Daryn
Daryn (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月17日
They got some new staff that need Improvement, but you can see the follow up being done by the trainer And a few maintenance issues
Adam
Adam (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Very satisfied customer endless views swimming pool everything in general was very good.
We will definitely come back.