Super nice hotel! However we were in town for a 1 night stay before a cruise and the morning of our checkout the shower was not usable due to a malfunction. We spoke with someone at the front desk and were told someone would be right up however no one came til an hour and a half later. At that point we had an hour til checkout and no way for a family of 4 to use the shower. During checkout we asked to speak with someone but were told the manager on duty was out and we would be contacted by phone later. When we were contacted Marriott instead of being offered any sort of compensation we were asked to join their rewards club? We don’t expect to have the entire night compensated but we feel something should be done considering the circumstances.
Phillip
Phillip (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Cheryl
Cheryl (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Edgar
Edgar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Pleasant stay
Excellent overnight stay. Room was clean, and even though we were on the first floor it was very quiet in our room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
RICKIE
RICKIE (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月22日
Wanda
Wanda (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Great hotel... complacent staff
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年11月14日
The room was dirty. The couch was very filthy. It was boogies on the pillow .. the door had a huge gap between the floor and the bottom of the door, which made me feel really uncomfortable for the price and what I paid exactly it was not worth it. I’ve tried to reach out to customer service but I’ve been on. And their breakfast was terrible. I wasn’t expecting five star but the orange juice was gross. Everything was gross.
Ieshia
Ieshia (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
Mold in our shower
This is our second stay at this location and we were very disappointed in the level of cleanliness and disinfecting. Our bathroom was in sad sad shape. Hair on the wall and in the sink and mold in the shower. Mold in the shower dowsnt just pop up. Mold is from months of inadequate cleaning. Very disappointed.
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Edward
The room was comfortable and clean
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Outstanding
All the staff are amazing.
JK
JK (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Sam at check in was very nice and friendly we were also able to book a shuttle to our cruise which was cheaper than uber; we typically stay here each cruise departure
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Amber
Amber (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Nicola
Nicola (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Juanita
Juanita (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Go here
Nice clean excellent service
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Very clean updated hotel. Surprised room was not made up after first night but just me so I had no issue with that
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Excellent hotel
Ashley provided exceptional service! This hotel is in a fantastic location, within a 5-minute drive to the cruise ports and a block's walk to several great restaurants.