The staff was wonderful! We stayed on penthouse floor. The only complaint was that there weren’t any rollaway beds and that the handicap ramp was locked from the outside when we tried to arrive.
Bryn
Bryn (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月27日
Thomas
Thomas (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月22日
Todd
Todd (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月22日
Great front desk service, but the hall smells awful! The entire floor is in desperate need of new carpet
Julie
Julie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月20日
TERESA
TERESA (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月12日
Sonya
Sonya (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月11日
Chris at the front desk was wonderful. Multiple Unexplained charges upon checkout
Oriema
Oriema (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月7日
Once, but Never Again
The hotel is beautiful and my room was very clean and comfortable. However, I was billed for *something* a few days after I checked out (as there were no actual details about the purchase in the transaction record). I was still in New Orleans, so I walked over to the front desk to inquire about the additional charge, but wasn't given anything like a satisfactory answer, so I successfully disputed it through my credit card.
Michael
Michael (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Great despite the cold
Obviously New Orleans was not prepared for the frigid cold that hit them but the team at IH did the best they could and were wonderful. Every team member I encountered was polite and easy to talk to. My heartfelt thanks to I H.
Gregg
Gregg (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Excellent front desk greeting and service. Room was clean and comfortable. Location was was convenient to French Quarter.
Randy
Randy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Henry
Henry (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
My fave!
This was my second time staying here. I Love its location and staff are so down to earth. Cool spot.
Marlo
Marlo (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Great hotel w nice rooms and good location
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Kaori
Kaori (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Excellent position
Latrice
Latrice (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月6日
When checking in I was told that water in room was free upon leaving. I was told that I was going to be charged for water in room. I think some clarity needs to be given to the guest so they know which options they have I had other option vehicle was parked directly across the street from building I had bottles of water in car
Michael
Michael (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月4日
Devin
Devin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Alisa
Alisa (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
My stay was great! Location is very convenient and close to everything. Room was very nice and clean. Only issue I had was finding good parking. Overall it was a nice experience. Shoutout to the lady receptionist who was very kind and made the check in/out process quick.
Aysha
Aysha (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月2日
Shawn
Shawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Wonderful Trip
We had a wonderful time, Chris H., Irish, LaShunde H. and the bar tender gave excellent customer service. The hotel was exquisite in its choice of decor and the artist that provided wall mural paintings and sculptures were amazing and mesmerizing. Chris H. went above and beyond average customer service. We will definitely visit again.
Tonya
Tonya (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月28日
Had a small ant problem but the staff was quick and apologetic