This is terrible hotel and their staff service. When I have complained about room stinking and floor is pretty dirty. They said no room service is available. I said next day room service will be available as they come to clean other room. They said your room is not going to be cleaned and threat me to check out. I end up checking out and paid more to other hotel as it’s same day booking. It’s like they treat you like trash. What if my family and kids are with me. I am glad I was alone else it would have been disaster. Staff is very rude to throw you out when you complain. So never ever again to this hotel.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年10月29日
Bad keys & attitude
Neither of the room keys I was given worked. I tried then 10-15 times each. Red light. When I went to front desk I got a truckload of attitude problem. Of the second set of keys, 1 worked at 10 or so times trying, and I discovered the other one worked fine. They have an issue with key generating machine or need to clean out the door locks & refuse to deal with taking responsibility. Needless to say I will not be returning.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Steven
Steven (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
John
John (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
excellent
myrtle
myrtle (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
Everything was good everyone was helpful
Rita
Rita (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Natasha
Natasha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Good and beautifully clean
Gladys
Gladys (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月20日
Kind staff, but room was dysfunctional. Heat stuck on high, toilet didn't fully flush, bad smell, dirty
Desiree
Desiree (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月20日
Nichole
Nichole (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月19日
The room was dirty, with stains on the bedsheets. The floors were sticky, and the air smelt of mildew and stale cigarettes. The fridge was leaking and making popping/ sparking sounds so had to unplug it.
At 3 a.m., someone banged on our door and window, and we could see shadows peaking through the window. would not leave but did not answer in case they tried to force entry, not what we wanted to wake up to and made the rest of the stay even more unsettling.
Graham
Graham (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月19日
Bit pricey for the facility.
Lawrence
Lawrence (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月19日
Hotel was horrible, from hairs in the bed to cigarette burns on the toilet seat. Just not whats advertised.
Carmen
Carmen (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
Had a great visit. Taylor is great, gave a very warm welcome.