Our first room had a dozen or so dead lady bugs on the floor by the window and air conditioner, as well as at least three live ladybugs on the bed and surrounding area. The front desk immediately accommodated our request to move to a second room. The second room was very dusty, with a visible layer of dust on the nightstand. Perhaps it hadn't been cleaned recently because they weren't planning to use it that night? One elevator was out of service and the other sounded like it was on its way out any minute. It's a nice enough property but seems a bit rundown and definitely needs more attention to detail in the cleaning.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Travel
Good service
Wendell
Wendell (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Unplanned stay
Needed to stop due to traffic and weather delays. Happy to find a quality stay at a reasonable price.
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Great atmosphere!
Lots of space and very fun. Top tier indoor pool that was warm!
Beau
Beau (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月26日
Not the best
Nice room but lights were not all working and carpet torn and dirty
Kevin
Kevin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
The rooms were not clean, one family with us had to switch rooms and it still wasn’t clean but at least it was not disgusting.
Sarah
Sarah (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Queen instead of king bed
Reserved a room with a king bed but got a queen bed. It took 30 minutes to check in.
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
Rita
Rita (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Rooms were nice and comfortable. Service was great and customer service was good.
Jeremy
Jeremy (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
Avoid at all costs
My bathroom was DISGUSTING. Pubic hair in the showers, slime mold, disgusting stains all over the shower. 12 hours of driving and that’s what I got to take my family up to. Complained at the front desk and was told “sorry can’t comp your room”.
Christian
Christian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Rodney
Rodney (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Meh, there’s better in town
Once past the lobby every hallway smelled like weed. The AC in my room was broken. I went to front desk to bring both to their attention. They were very kind and prompt to attempt to accommodate and remedy. Moved to another room, AC worked but it smelled like weed (not as bad as hallway) and hadn’t been cleaned in a while. Thick layer of dust on every surface.
I was expecting better with it being an IHG venue.
Tara
Tara (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Nice stay
Needed to have hand towels brought to the room but Overall great experience.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
Room not really ready
We checked in online. We were given a room that had not been cleaned. Housekeeping saw us and said it would be ~20 minutes.
Libby
Libby (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Blake
Blake (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月8日
With the name associated with Hilton I expected a higher quality. The staff however was very kind and accommodating
Randy
Randy (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
Un hotel de recomendar por todo los aspectos
Yoni
Yoni (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
Ababacar Sadikh
Ababacar Sadikh (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Edward
Edward (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月27日
First when we arrived the desk clerk was short and we had to ask about amenities such as food, went to our room and it was a queen size bed but you could tell it used to have a king bed. We called down to the front desk and they said they couldn’t do anything about it since we went through Expedia which I understand. The door to our patio had a broken lock so no way to secure it. The shower didn’t have soap in the dispensers. Elevator buttons took numerous attempts to make them work. Not sure why but I left the room the next morning completely stuffed up! Worst stay ever!