I've been here with my family for awhile. We are home hunting. On Feb 28th I was locked out of my room overnight because there is no night shift person available. I had to sleep in my car. Next morning, the two office people Guy and Lady met several people who were also stuck in the lobby for their lack of service, with no empathy and finger pointing. I was exhausted so I waited for the manager. She told me that no was Compensated and told me "give her a sec" and she never got back with me. I felt gaslighted and disregarded and lost my money for a comfortable night of sleep in my room. For safety reasons and comfort reasons that was unprofessional. Not to mention the roaches are outrageous. They should help pay for the stay it's so many of them. The staff is usually very kind and so is the manager but recently I had a horrible experience. So if you're the type to leave, lose your card, and may work at night, stay at your own risk because you may not get your money back and be met with no empathy in addition to your experience.
Danielle
Danielle (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月2日
hector
hector (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
Julio
Julio (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月18日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Nice quiet got plenty of peaceful rest and a nice welcoming staff
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月13日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月13日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月13日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Michael
Michael (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月8日
at the end of the day I was very disappointed
No internet the first day, I could walk 2 doors down to get internet on the other days. Had to use the hotspot on my cell do do any work. I used up all my data in one day. I ended up going to McDonalds to use there wifi. at the end of the day I was very disappointed I left a day early and went to LaQuinta
Chris
Chris (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Aftab
Aftab (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月3日
Do not book here, terrible front desk
Check in was a nightmare. The front desk girl had no idea what she was doing. Papers were all iver the floor in the entrance when I entered. And she just watched me pick them up for her. Took 45 mins just to try to check in. Just to be told because it’s “so late” I can’t check in anymore. But the policy states check in cut off time is 12am I arrived at 10:56pm….. then saying her registers were already down for the night. Then having me go back and fourth saying I can. Pay cash but then I have to pay $10 on a card. Everything about this place was horrible. All for me to waste almost an hour and still not even be able to check in. She has absolutely little to no knowledge about what she was doing.
Suzette
Suzette (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Excellent staff!
The staff was excellent. My only issue was allowing pets on the property, as one dog continued to bark through out the evening.
Teresa
Teresa (19 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月29日
osvaldo
osvaldo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Cristal
Cristal (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月18日
Messy, ants under sink, doing work the roof top, l