I stayed here bc the weather got bad in Owensboro. I was in room maybe an hour and saw a roach. I told the front desk and said he couldnt do anything. I didnt get any sleep will never stay there again. Could have at minimum moved me rooms. No customer service.
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月15日
Under Renovation
I visited my brother, and we stayed at the hotel that is under renovation. Most things were new (not the remote) and clean. Bed was very comfortable. Shower door was hard to close and then kind of got stuck. Not ice bucket had to get one from front desk. Ice machine did not work on 3rd floor, but we did have a good stay.
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Jacob
Jacob (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月9日
Not very pleased. Won't be back
The staff was very friendly and accommodating. However, the condition of the hotel was severely lacking. I understand that it is currently undergoing renovation. However, when I called to make the reservation I was told that the pool and hot tub were both in working order. The hot tub was not working. The pool area was a mess. There were no towels.
Our room featured stained blankets. Cracks in the walls.There were several cockroaches. And someone had carved their name into the bedside drawer.
The continental breakfast was moderate. However, most of the bread items seem to be stale or close to it.
I'm trying to add a photo but the app will not let me
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Patricia
Patricia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Good stay
Stay was good, the hotel was under remodel and was a bit cluttered.
Keith
Keith (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
They were doing renovations so there was dust everywhere. Got to give the house keeping staff a round of applause for their hard work.
Angela
Angela (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
Low cost but under construction
The hotel is under construction. The workers started early even on Christmas Day. The commode in my room was loose. Price was good and the front desk tried. I had to ask for supplies. I stayed two nights but the room was not serviced.
Gerald
Gerald (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Kayla
Kayla (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月22日
There were bugs!! Roaches and stink bugs!!
Benecia
Benecia (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月20日
Rochelle
Rochelle (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月19日
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
Jesse
Jesse (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
A
A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
The desk staff was very kind and offered to pray for my family finding out the purpose of my trip was due to my father being in hospice.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
I enjoyed my stay. Minus the wig I found between the night stand and wall :)
Felicia
Felicia (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Elijah
Elijah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月21日
Andre
Andre (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Supervisor scams people out of their deposits
The African American woman who claimed to be the supervisor. Literally forced me to pay a deposit of $100 on my room after I'd already stayed there one night on the second night when I wanted to stay another night at your fighting out I had another event I had to attend that required me to stay a second night in town. After I paid for my room through hotels.com she then called my room and told me I have to pay $100 deposit or I have to leave and I was not getting any of my money back for my room. She was very aggressive demanding rude disrespectful. When I refuse and said I've already paid for my room you going to need to give me my money back if you would like for me to leave she then said she to come on down stairs so she could whoop my ass. To diffuse the situation though there really was one I was an aggressive of all I just wanted my money back and told her I needed to speak to the supervisor she then said she was the supervisor. The next morning they claim that I smoked in the room and they were keeping my 100 deposit I am a non-smoker there is no way in hell these women are not conning people that come to the room and stay especially their locals they take their money and then threat to call the police on them when they demand their money back This is definitely a scam they are taking advantage of people she was a large woman and she had I think it was her daughter or some other girl related to her and the staff were scared of her they set back quietly & did nothing 🤔
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
This property had a lot of items due to renovation. We were actually a little worried when we checked in. But the staff was wonderful. All the areas we needed were pretty good. We did have a TV issue they came up immediately and fixed the problem. We went to the pool they brought us fresh towels. And many items to choose from for breakfast. Thank you to this property. Hope to stay with you again in the spring.
Crystal
Crystal (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月19日
Emily
Emily (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月11日
Ruth
Ruth (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月30日
NEVER STAY HERE AWFUL
RYAN
RYAN (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月29日
Amazing staff
Staff was excellent. Couldn’t have asked for any better. They are remodeling so it’s a little cluttered but I have no doubt it will be amazing when finished.