Good customer service and their residence is neat and clean
Christian
Christian (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年4月1日
Roaches in the room, blocked showered drain, intercom/phone wasn't working. I told the receptionist, they brought a Raid Spray from under the desk. They fixed the drain but after I brought it up with the booking company they said there wasn't an issue with the room. I left the same day.
Oluchi
Oluchi (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年1月22日
Barbara
Barbara (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年10月21日
Overall good
The experience was good, neat, though the rooms are smaller than i though but not bad. I was disappointed with the food though, it seemed that it has stayed long time in the fridge. Every other things i give a good grade.
Samuel
Samuel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年10月16日
Abdusalam
Abdusalam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年10月6日
Good Environment all round
Thomas
Thomas (13 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月2日
Great customer service. Staff is always courteous and friendly.
Barbara
Barbara (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年7月30日
It was a nice check in but the room was of a lesser quality. The side light was damaged, beddings were dirty and the wall where the ac is located was not looking good. However, i called to ask for a change of room the next day and my request was granted.
FRIDAY
FRIDAY (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年4月22日
Roger
Roger (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年3月17日
Very friendly and professional staff. And the manager went above and beyond for my family of four.
Adebayo
Adebayo (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年3月10日
Monika
Monika (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年3月1日
The carpeting in the hallway was unsafe. I tripped and fell and suffered damage to my face, my head and knees. There’s a rise in the carpet, very uneven. Anyone can trip and fall
Barbara
Barbara (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2023年2月25日
I didn’t like the fact that I fell and re injured my broken wrist. I also suffered injuries to my head, nose and knees. The runway in the hallway leading to the rooms is uneven. It has almost like a semi raised stair but it’s covered in carpet. I can see someone stumping their feet and toppling over like I did.
Barbara
Barbara (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年2月18日
Roger
Roger (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年12月31日
Abegunde
Expedia 真實旅客評價
10/10 完美
2022年7月2日
David
David (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2022年6月23日
Andreea
Andreea (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年4月30日
Menu in the lounge did not represent what was actually available to eat
Judith
Judith (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2022年1月30日
The property was beautiful there was alot of lounge spaces for you comfort with out leaving the hotel ...the only thing was needed was proper towels hand towels face towels bath towels I asked and was provided bath mat couldnt wash up with that .
Angela
Angela (1 晚浪漫旅程)
CheapTickets 真實旅客評價
6/10 不錯
2021年10月12日
Small parking space. The room I used was small.
HENRY
HENRY (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2021年3月30日
Worst Hotel I’ve ever been in Lagos
Check in was longer than expected nd unpleasant. It was difficult for them to find my booking since I booked nd paid for it at hotels.com. They had to call someone to confirm it. The hotel needs extreme maintenance improvement. The carpets around the building are dirty nd furnitures are dusty. My room was too small for a superior. The wall nd floor was dirty and the ac was loud and wasn't cooling enough. The bathroom was dirty was well. There was hair all over the shower, light was faulty nd not all of them were working. While booking it clearly showed breakfast for 2 so when my husband went down for his breakfast they gave him a long nd hard time nd asked for proof like common just check my booking nd u'll see all the information. Nd as for my breakfast I had to pay 500 naira for room service since I didnt want to eat downstairs. This is unbelievable. In all, the hotel is nice and the staff are okay but maintenance is very poor and services need improvement.