Interesting use of top floor space- they put an upper level sleeping loft. Best layout for a family.
We were provided a tea kettel and tea, but no coffee in the room. Toiletries and towels were ok, not as nice or abundant s other hotels. Staff is cute but inexperienced.
Our originatal room lacked AC. we were told that the people before us didn't complain. Then that the desk sees it is on and set to 16*. I said if it's 16*, I'd be shivering!!! I was sweating! She finally came up and agreed it was hot and changed our room.
Breakfast was not nice with no fruit, powdered scrambled eggs and did not have glutten free anything.
This is the second hotel in Portugal that this AC thing happened. They act like I'm stupid and don't believe me that it's hot. The temperatures are controlled by the staff, not the guests. Staff sees that the room is set to reasonable temperature, then argued that it's cool. Then excuses... it's a hot day ,(duh, that's why i got a place with ac!) The sun has been shining into the room (the blinds are all closed). You need to wait a bit for the room to get cool. (Over an hour should suffice). After a while in both cases someone finally came to the room and felt that, yes, it's hot! And then changed our r
You must fight for comfortable temperatures. I understand Europe doesn't love AC, but these newly made hotels have been designed with it. The old way a to have cross ventilation and FANS. OK on warm, not hot days. But these rooms don't even have that.