Horrible! Didnt have a key card the whole stay. Kept being told I'd receive it the next day only to not. Worker had to let me in everytime i wanted in my room.
Laundry room worker was trying to lure young teenage girls into the laundry room. 1 was our child. He tried prying open the elevator door on another child. He tried getting numbers from young girl's and everything. Pool only had towels 1 day available for use. Went out to the pool 1 morning and there was gum, leaves, and chunks of hair floating around.
Room service refused to clean while i was there with my belongings, but entered the days they knew i was gone, (came back one day they had moved my girlfriends makeup to wipe down sink) makeup was shattered where they knocked it off the sink.
This was my second year here because 1st year was no problem and we liked it. However we will now find a different Hotel to enjoy year after year. Hotel pictures online are from when it was first built, (had town cops tell us that)
Also we booked 2 rooms months in advance, called to make sure theyd be right by each other, get there and there 5 doors apart. We spoke to 3 other people that was 3-5 doors apart that was supposed to be side by side too