We were so excited to stay! We arrive at 3:20 for our 4:00 check-in and were told that it was a $25 fee per room ( we had more than one) so we decided to wait. Unfortunately that created an overcrowded lobby that was extremely cold because of the doors being open so much. The staff was so friendly and really trying to navigate a tough situation. Then, everyone tried to rush the front desk at 4 because there was no system on how to arrive first. Room was big; spacious and clean. One other thing is that we were never offered our sparkling wine that was listed in the description. I’m bummed. We have family nearby and would to create a space we can keep returning too but this felt like a miss.
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月23日
Bobbie
Bobbie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Trinity
Trinity (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Amazing hotel
I love this hotel. I use it every time I come to visit my parents in Vancouver.
James
James (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Amazing
I take my daughter every year for her birthday
She turned 15 this year and this was the fifth time coming to visit
We really enjoyed every aspect of our visit
Thank you for all the memories
Memory
Memory (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Lori
Lori (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Pleasant and cozy, but serve breakfast before 8am.
The hotel is nice and has a cozy feel. I enjoyed my stay, but, not serving breakfast until 8am, is a poor choice. Not starting until 8am, does not allow for anyone traveling for work to enjoy a meal before heading out for the day.
Christopher
Christopher (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月15日
Check in
They did not allow early check in. They stated it would be 25.00 to check in twenty minutes early. There were people waiting around lobby to check in. However, then they started allowing new people arriving to check in ten minutes early and before customers who had been waiting.
Billie
Billie (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月13日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Great little place
Food in the restaurant was amazing so was the staff
Christina
Christina (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月11日
Looks pretty, but just ok hotel
Didn’t get much information from front desk. Find it helpful to hear about parking, pool, breakfast etc. Felt a bit on your own for that. We found the pool but the hot tub had an accident in it. Some people that were already at the pool told us not to use. Breakfast is really brunch and wasn’t available when we needed it. External hotel noise was loud. Not hotels fault, just something to be aware of.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月11日
Rachel
Rachel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Samantha
Samantha (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Hotel is beautiful but could use a dredging up. Room was comfortable but could use better lighting. The mattress was hard as a rock and the blanket was paper thin.
However my fiancé & I hard a great time and we will visit the hotel again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Barbara
Barbara (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月4日
JW
JW (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
It was a good stay. Especially since it was after Christmas and the decorations were still up! Staff was friendly and helpful. Rooms were nice pillows were too soft for me and the toilet and sink were not secured so they moved a bit. The patio was nice didnt use it cause its winter and it was raining. Overall we would stay there again! 😊
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Disappointment
I booked this stay as at this location because it had a hot tub and pool. We were so looking forward to using those facilities. After we checked in and went to the pool/hot tube the hot tub was broken. Extremely disapointing.
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月1日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
I always enjoy by stay at the Heathman Lodge. I was a little disappointed that the hot tub was not working but when you have to wait on a part, there is nothing to do about that. Looking forward to my next stay.