Booked through hotels.com went to stay was sleeping in the bed and realized that I had bedbugs in the bed with me. I got out went to request a refund wanted to move rooms. They would not move me and so I decided that I would need to go to a different hotel so I did. They said they would call me in the morning about the refund. I was told this morning that there would not be a refund because of it being through a third-party vendor like hotels.com. I would like someone from customer service with hotels.com to call me immediately.
Adam
Adam (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Chandra
Chandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Shawnteal
Shawnteal (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
my stay
good location an the night desk manager was very helpful and a great ambassador for the location.
William
William (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
gerald
gerald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Deborah
Deborah (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Dirty Room
When we entered the room it looked cleaned but smell very unclean. The reason the room smell like it did was because it was not cleaned. I found this in the room the next morning. This sock did not belong to us. I truly expected more from this hotel. I expect this to happen at Quailty next door.
Ray
Ray (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Probably the best option in Roxboro
William
William (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
I was unable to adjust the air conditioning thermostat.
Myron
Myron (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Tiffany
Tiffany (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
Lizeth
Lizeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月21日
Gonzalo
Gonzalo (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月16日
The bathroom sink was stopped up.
The refrigerator did not get cold. We had milk for toddlers and had to purchase ice for a cooler
Wilhelmina
Wilhelmina (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Nsombi
Nsombi (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月2日
All staff members were extremely helpful.
Brenda
Brenda (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月1日
Service and property were satisfactory.
James
James (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月12日
Eric
Eric (2 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年7月5日
Joseph Toler
Joseph Toler (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月27日
The room was fine for one night
Emily
Emily (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月17日
Raymond
Raymond (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月30日
Wesley
Wesley (1 晚行程)
Travelocity 真實旅客評價
6/10 不錯
2024年5月21日
Ok
Ok, middle of the road hotel
Chad
Chad (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月16日
Cathy
Cathy (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月14日
Broken AC unit
Upon arriving and walking into my room, the heat was on full blast. The AC did not work and there were NO other rooms available to change to. I had to wait 2 hours for the maintenance man to swap out my AC unit.