Restful time, but hotel needs serious refurbishment. The heating in my room wasn't working. The ceiling in the changing rooms was peeling and black. My bathroom hand soap was filled with water!
Staff kind and helpful though.
Benjamin
Benjamin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月8日
Very good
Stay was very enjoyable, the facilities were great, only issue we had was hairdryer was blowing cold air and there was not hot. After being in the spa/pool this was needed. Other than that we had a very good stay, will be returning
Natasha
Natasha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月6日
Quick overnight Stay
convenient and pratical although no atmosphere in bar or restaurant
Shaun
Shaun (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Dominic
Dominic (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Lovely room with very friendly staff.
Amanda
Amanda (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月27日
James
James (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Great family stay
Great family stay. We had the suite which is made up of two interconnected rooms. It was ideal for our three children. Awesome pool and breakfast. Slight issue when arrived regarding bedding but one phone call to reception and this was fixed. Staff couldn’t do enough for you.
christopher
christopher (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月18日
Steve
Steve (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月10日
Decent hotel, nice pool, good facilities. Only stayed one night for work
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
Lee
Lee (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月11日
MICHAEL
MICHAEL (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Turned up to be told no booking
Turned up after traveling 5 hours to be told there was no booking. Hotel blaming Hotels.com Hotels.com blaming hotel. Still not had my refund.
Laurence
Laurence (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
Karl
Karl (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
Bad experience
I was looking forward to my stay and the party which i was attending there. On entering the room it smelt musty and was cramped. No plug by the bed for my CPAP machine which i requested. The bed was so hard that i did not sleep and left me in terrible pain. Only one towel in bathroom and had to request more. I had to ask for an extension lead which had seen better days with black tape all over it so my CPAP would work. The trailing cable was a hazard when going to the bathroom. The bed linen did not look clean. Bathroom had mould everywhere.
Lea-anne
Lea-anne (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
Hearing in room not working, bar and restaurant closed due to private functions, would have nice to have known in advance.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
comfortable, friendly and accommodating
welcoming, relaxing and attentative to your requests
Wessels
Wessels (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Recommended
Nice and spacious room, clean bathroom. Nice temperature in the room, comfortable bed. I enjoyed heated swimming pool.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Michele
Michele (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Family room was nice and big, however the food and service was very much below par.
Gavin
Gavin (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Good, but....
Staff were excellent, without exception. Warm and friendly and entirely welcoming. The bed was comfortable either side of the centreline, although very obviously two singles zipped together which made for a dip in the middle.
Blackout curtains were a positive too.
Downsides: soundproofing is poor. You can hear every door closing and too many conversations from other rooms. The shower pressure was painfully weak (but the water was always reliably hot on demand). Finally, if you have mobility issues make sure you book an accessible room, otherwise you will be faced with a plethora of small staircases and a menagerie of random doors.
Gareth
Gareth (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Sam
Sam (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月31日
On arrival the parking was £5 to stay overnight. I was quite surprised by this cost.
I paid for a more expensive room the view was non existent. Overlooking a roof could not see any thing else. The room was a good size and spotlessly clean with free water, crisps and chocolate, this was a nice touch.
I did not sleep well the pillows felt damp and felt like they had golf balls in them. The pillows were lumpy I don't know if they had been through a wash or not.
Breakfast was the highlight with plenty to offer and it was lovely.
The hotel staff were lovely.
I would stay here again if they changed the pillows and had a different room with a view.