Customer service was not so friendly. No conversation other than you already paid. Turn tv on with remote batteries die, went to front desk to have them take batteries out of other remote told me if they don’t work they can’t help me. So we then we’re stuck with a tv on volume 45 and whatever channel it was on. No way to turn tv off because button is shoved into tv.
Room itself was nice and clean. Room gets out so recommend turning heat lower than they have it. The rooms 105 and down that hallway are quite loud throughout the night with people coming and leaving hotel. So recommmend the other end if you choose to stay there.
Customer service and the lack of not caring was the biggest default for me. So I will not be returning.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Kenneth
Kenneth (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Rhoda
Rhoda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Amber
Amber (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
philippe
philippe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Tucker
Tucker (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Richard
Richard (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
kenneth
kenneth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月12日
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月11日
Eh
It is a smoke free hotel. While one worker was there it didn't smell like pot. While another worker was there it not only smelled strongly of pot, but he also was good enough to smoke right outside the door. I didn't appreciate walking into a cloud of cancer on my way to work.
I appreciated that in the hall it was kind of loud, but with the door closed I didn't hear the noise nearly as much.
The hotel has some worn aspects and some newer aspects. I still think it is odd to not have an alarm. The towels are tiny. Housekeeping threw away the bar of soap I was using. every day it got thrown away. I went to the bathroom once or twice and needed soap to wash my hands, but didn't need a new bar every day. That was such a weird waste.
Jessica
Jessica (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月6日
The room echoed, there was no carpet. The smoke alarm was missing.
Randy
Randy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
It was very a large but basic room and the air worked well but the air conditioner was a little noisy. The facilities need an update, bulging tile in the bathroom from damage. I also did not like how huge the room was but the bathroom was so small that to be on the toilet you had to lean forward or the toilet roll holder was jabbing in your side. The bathroom was causing me to be claustrophobic.
gail
gail (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月6日
They did not fully clean the room, there was hair in my blankets that was obviously not mine
Kaylani
Kaylani (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月5日
Britenie
Britenie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月5日
Good stay
The front desk people were awesome, friendly and helpful.
The room was good. It was big, had everything that was expected other than the alarm clock. I think most people have one on their phone. I do.
I stayed another time and the plug was really far away, this time with the same layout there was a far away plug and a halfway to me plug, which was exactly what I needed.
The mattress was a bit worn with what I think was a big butt impression in the springs. That wasn't comfortable, but there were two sides to the bed.
The towels are super small. The water is hot and the shower was good.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月1日
Not bad
Check in was fine. The room wasn't bad, a bit outdated and older. Things have definitely been used. The room was huge and the price decent.
It felt safe and clean and it wasn't super loud. I got a decent night sleep in a comfortable bed.
The thing that really got me was that there were no plugs near the bed and no alarm clock.
I had to use my extension cord to plug in my own alarm clock and put it on a chair as far as that stretched. The usb cable still didn't make it to the bed to charge my phone and watch. That was inconvenient. I didn't use the fridge and the microwave was clean that I used to nuke my heating pad.