It was not great. The hotel is in a weird part of town, it’s been redone but not well and the “restaurant/bar”’is just bizarre. Not to mention the floors were clearly never mopped. Our dog got water from his bowl all over the floor so I wiped up and the pic below shows how disgustingly dirty the floor was.
Aimee
Aimee (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月3日
Room had weird smell
The cleanliness looked fine but the smell gave me a different idea of how clean it really was. It was as if the previous person in the room chain smoked and then they threw an air freshener bomb in and never aired it out. I opened a window to try and do that only to find out there were no screens so I closed it cause of bugs. The breakfast was also sub par. Was fine for a one night stay but I don’t plan on staying again
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Sharon
Sharon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
The property is in a beautiful riverfront setting, but the surroundings show signs of business failure...depressing.
Gary
Gary (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
Richard
Richard (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
Howard
Howard (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月21日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Donald
Donald (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月11日
It was amazing! The room had two levels so nice!
Arlandrew
Arlandrew (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月11日
Check in was terrible. I used my passport as ID and the gentleman who checked me in acted as he had never seen a passport before. I used this as ID at every other hotel I stayed at this trip (a total of 9) without a single issue. He was perplexed by the fact there my address is not on it. And yet every other hotel took it and one asked me personally for my address and everything was fine. And then when I was putting my card through for the hold in case of incidental charges, my card said approved and told me to remove my card from the machine. The employee (Presley) then told me that it had not gone through and I would have to re-enter it. I told him it had said approved and was not comfortable putting it in again. He did not seem to care that I did not want to do that. Had we not had a 10 hour car ride that day, I would have left. I put my card in again reluctantly. And lo and behold when I got home and checked my credit card statement the card had been entered twice and gone through twice. Of course it dropped off, however perhaps the employee should not automatically assume the customer is wrong. Perhaps some staff training would benefit this establishment. I was treated with a haughtiness I did not appreciate nor did my husband. This one introductory experience to your hotel completely turned me off and I would never recommend it to anyone I know. Too bad, because everyone else we encountered there were very nice.
Mary-Lou
Mary-Lou (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
The room was clean and staff was very friendly.
Maria
Maria (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Susanne
Susanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Tiffany
Tiffany (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
This property had the nicest and most helpful staff, always smiling and very friendly. The reduction in starts for property condition came from one of the sheer curtains had a significant tear in it. Otherwise I was very pleased with all other aspects of the property
Deborah
Deborah (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月5日
We disappointed in that we did not get the room as pictured in the website. What was pictured was a suite with a separate bedroom which I showed the man at the desk. What we got was a single room. The person that was at the desk said that they don't have control over the pictures on the website , but could upgrade us to what we requested for $29-30 more. Since it was after midnight when we arrived, ( due to car trouble) we declined. Sadly this had the appearances of a "bait and switch".
Philip
Philip (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月1日
Needs updating breakfast late and no cereal when asked man said no cereal
Glenn
Glenn (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月29日
Pedro
Pedro (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
They went out of there way to help me!
Rod
Rod (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月28日
Curtis
Curtis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月24日
Great hotel staff and love the views of the river!