Staff was extremely friendly and helpful as needed. My only recommendation would be to upgrade bathrooms. Our shower curtain was moldy and the shower/bath unit itself was also dated and had some mold.
NIKI
NIKI (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月8日
Good economy hotel.
Good economy hotel.
Kurt
Kurt (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月5日
Good service and clean room. But no microwaves in the room, and outdated bathrooms
Romain
Romain (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月4日
Okay
They saw i was using a walker because i have a bad back and difficulty walking. So they gave me a handicap room on second floor. The room was the farthest room from the elevator, the very last room at the end of the hall, makes no sense at all. I also cut my trip a day short because of my back issues, having difficulty getting around. Best Western said they refunded the last day, but the refund was paid to Hotels.com because that's who i booked through. No refund from Hotels.com as of yet.
Sean
Sean (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Ola
Ola (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Sasha
Sasha (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Denise
Denise (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Leah
Leah (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月7日
Mickayla
Mickayla (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Inability to maintain comfortable room temperature
My only issue with the hotel was the inability to control the room temperature. It was either exceedingly hot or cold as the thermostat appeared to do nothing. We were a large group, and this was a common complaint.
Location, service and breakfast were never an issue. Employees were very nice and helpful.
Stephen
Stephen (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Low Key Stay
The customer service was amazing. The rooms looked like they were updated. The beds were ok. Easy location. Not very noisy. Breakfast was awesome every day we were there.
Nicole
Nicole (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月30日
No EV Charger as Promised
The booking page listed an EV charger, which is why we booked here, so that should get taken down. The hotel doesn't know why it is listed, so I suppose it's more on hotels.com. Also, there was no mention of a pet fee when we booked, but that was charged when we got there.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月28日
Very rude house keeping
Denise
Denise (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
Staff is great, rooms are clean. Need to update bathrooms.
Kimberly
Kimberly (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月24日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Diana
Diana (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Sara
Sara (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
CHRISTINA
CHRISTINA (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Crystal
Crystal (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Run down rooms
Wasn’t as gross as some of the other reviews but it definitely wasn’t clean. Sticky and litter in the drawers; dust caked in the exhaust fan; old bathroom fixtures that were kind of gross. Staff was lovely; breakfast was relatively edible; beds were comfortable; looked a lot closer to campus than it was - had hoped to walk but it was not walking distance. Photos were definitely deceiving as was the “completely renovated” description.
Emily
Emily (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Cheryl and the Best Western Staff Rock!!
Awesome experience! The staff (especially Cheryl!!) were welcoming and so so patient as we worked through a booking snafu with Expedia. Expedia and hotels.com had terrible customer service but Cheryl really saved the day to make sure we were taken care of