They gave my room to another one. I stand in front of front desk one half hour and waited to solve.
The room has bedbugs then they gave me a new room, but i sitll was bited.
No hairdryer
Nonono
Nonono (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2014年4月6日
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
We had issues with our room keys and Yumeka was very helpful and got it fixed quickly so we could get back to relaxing. Thank you for your help and see you next time.
Todd
Todd (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
Meh.
It wasn’t the best and wasn’t the worst. I definitely thought it would be better knowing that it was Overland Park but it wasn’t. Room was just ok cleaned, toiletries were sparse, breakfast was literally coffee and muffins, granola, and granola bars.
Tiffany
Tiffany (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月29日
I reserved & paid for a room with a king size bed. The only room available had queen size bed. No redeuction in cost could be had.
Felt like a bait & switch.
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月5日
Amy
Amy (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月28日
Dirty and broken room
Awful service! We got the broken room - broken computer desk. Sleeper sofa’s mattress smells so awful and very dirty! I requested to clean the room and get clean towels and bed sets. They never show up to give us clean towels or bed sets. They never show up to clean the room. We paid $400 for three nights in a dirty room. Awful service! Room #250.
Melissa
Melissa (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月23日
Staff were friendly and professional. The location was walkable to stores and transportation.
Darlene
Darlene (4 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月12日
Kaden
Kaden (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月28日
William
William (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月24日
too many mistakes were made on my reservation i did not have a bedroon, then when i got. abedroom it was dirty and i hve to go to another one. The whole thing took 45 min
Ana
Ana (4 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月18日
Cesar
Cesar (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月18日
Generally adequate and well kept. Noisy at night however. The breakfast is virtually nonexistent.
Keith
Keith (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月8日
Kelly
Kelly (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年6月7日
The A/C unit didn’t work the staff installed two different units then transferred us to another room. Room was bigger but had king size bed instead of two queens. Reason for stay son doing chemo treatments so really wanted separate beds and no carpet floors.
Scott
Scott (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月7日
Very good place to stay
Luc
Luc (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月4日
Tracy
Tracy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月4日
Tracy
Tracy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月2日
Tracy
Tracy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月2日
Yasuhiko
Yasuhiko (12 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月2日
It’s an older property but did its job.
Daniel
Daniel (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月31日
It was a cheap room and the location reflected the rare.
Daniel
Daniel (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月21日
Not happy at all
I never checked in. I waited at the front desk for an hour. Called hotel the phone just rang over and over. Contacted the after hours number spoke to serveral people to be told there was nothing they could do. Several guests tried to help me.I was provided a compliance number. I will be contacting them as the hotel is trying to charge me.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年5月14日
Yvonne
Yvonne (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年4月13日
I still got charged even though the front desk turned us away and said we got double booked so I need a refund or someone to issue me a free room