Overall, the stay was great mostly due to the service we received when we did need anything. Employees are very friendly and worked quickly to fix anything we found not working properly.
My only complaint would be with house keeping as our body wash and conditioner was completely empty.
Chelsea
Chelsea (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Love this place!!
We loved staying here! It was phenomenal!! Our 10 year old was so amazed at how nice it was, he just kept saying this place is amazing!! Our room was very clean and comfortable. The breakfast buffet was the best and the staff were so kind!!
Deborah
Deborah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Broderick
Broderick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Great stay!
Hotel was great and very clean, the omelette bar was amazing.
Joe
Joe (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月21日
The staff here is amazing, food is pretty good and breakfast is really good! It's just getting really dated and in desperate need of remodel. Stains in carpet, paint off door facings, furniture literally falling apart, bed wobbled every time I moved. Could be awesome but room just does not feel very clean. I would not even walk barefoot because carpet looked so dirty.
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月19日
Middle elevator is a little sketchy...
The carpet needs to be cleaned in 501, but that middle elevator needs some attention. I heard about 2 to 3 knocks as soon as it started moving. I like my elevator rides knock free, so I only used the first one. That first one will get you there in .5 seconds ok! AND it's knock free!!! Other than that, the breakfast was good, and the staff was nice and patient. It was a lot of teenagers, so I applaud their patience seriously. Oh, and the night staff was great as well. It was pleasant to talk with them after a 16-hour drive.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月17日
I accidently left my watch and it has yet to be recovered. I have reached out and came back and was told they couldnt check the room but someone would reach out. its been almost a week!!
Shavonne
Shavonne (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Great stay!
The staff went out of their way to help me with anything I asked them to do. The breakfasts and the omelet station in particular was fantastic.
Makayla
Makayla (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Susana
Susana (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Ellen
Ellen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月1日
Don't do it!! There's a bad work ethic here.
Everyone looks forward to cocktail hour at Embassy Suites. Not here !! Don't get your hopes up. Most disorganized, social hour ever. Two people are expected serve drinks AND take food orders AND deliver the food while the line stands and waits for 15 - 20 minutes.
Manager was of NO help and very snarky..
Breakfast, on the other hand, was great.
Stan
Stan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月26日
First room had a roach in it. Got moved to another room and it had black mold! Was told I’d be given a $45 credit to use at the hotel and then went to use it just to be told I didn’t have a credit!
Traice
Traice (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Sherry
Sherry (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
TAMIKA
TAMIKA (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月21日
Cassie
Cassie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Crystal
Crystal (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
Randy
Randy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
The Staff is why I'll come back
The service and staff were amazing.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月18日
Downhill
Our room was not ready at 430PM and we had to settle for a different room. Once we go to our room ot was OK, but the shower walls were filthy.