The room was clean but the hotel itself was a bit dirty. The elevator was dirty, the trash cans were overflowing and it was a bit stinky.
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
The front service attendant was a rude person. The sink was a very very slow drain it was gross. The beds were hard.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
Quick one night stay. Hotel was decent. Could have been cleaner. Parking lot lights were all out.
Ashley
Ashley (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月13日
Checked in on Friday and room smelled like an old shoe. Looked at the fan and it was not very clean. Might think about preventative maintenance activities in a schedule for a maintenance man to complete. There is no way a housekeeper does not recognize the foul smell upon entering room 212. Additionally the bed closest to the window was extremely broke down in the middle of the bed. I had take sheets off and flip the mattress. This should have been done before I arrived. I have noticed that nationwide, the housekeeping standard has dropped to a much lower standard. We also got air freshener from Target to compensate for the smell in the room. My room needed a deep clean.
Larry
Larry (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Best so far
I’ve stayed in 3 hotels (including this one) since my son has been in Roswell, and so far this is the best one I’ve stayed in. Everyone was so courteous and personable. I’ll be staying again soon and hope to have the same experience as the last time.
Linda
Linda (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Sofia
Sofia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Terra
Terra (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
JE
JE (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Erin
Erin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月24日
Choose A Different Hotel
The front desk clerk greeted us with a warning that the key system was down and we would be in trouble and fined if we don’t return the key to the front desk. The entire hotel smells musty. Overall appearance is grimy. When I arrived at my room the door was wide open and a fan was attempting to dry the carpet. The carpet did not fully dry and the musty odor was overwhelming all night. The HVAC was so loud it was impossible to use. Bathtub plug did not work. Hair was tangled around the shower rails. The windows don’t lock. Hot tub is broken. Ice machines are out of order. Sheets are stiff and scratchy. Pillows are like rocks. Horrible experience.
cynthia
cynthia (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Quick check in
Good stay. and quick check-in.
Miguel
Miguel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Highly Recommend
I really loved my stay! Staff were friendly, rooms were clean except the restroom. The room they gave me is for people with disabilities which I do not have. The restroom smelled like urine. There's no way I would have showered in that stall. It clearly was set up for someone with a disability as it was a walk in shower which is fine, but the smell. If i was going to stay more than one night I would have asked for another room. I had already settled in before I went into the bathroom that had the door closed. Truly that is my ONLY complaint. I still would highly recommend. The breakfast was really good with lots of options!
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Gabriel
Gabriel (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月16日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月15日
Was better in the past...
Seems like the cleanliness has gone down over the years... We have consistently stayed in this hotel each year for the past several years and it has noticeably deteriorated...
Scott
Scott (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Jenny
Jenny (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
Christa
Christa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Denise
Denise (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Back again…
Every employee, from behind the desk to behind the mop, was very helpful, courteous, and attentive to my requests and needs. I’ve stayed here before and will again.
David
David (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
LeAnn
LeAnn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月30日
Average Hotel Experience
Average hotel. I felt like the reviews made the hotel sound better than it was. Property did seem dated. Carpets were dirty. Breakfast had pretty standard offerings. The room was less than I hoped for. Connected room and we could hear the person next door watching tv. The bathroom had a loud vent fan.
Crystal
Crystal (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
AC needed improvement
Service was good, but the room was hot. It was 80 degrees when we came in and it seemed the AC and thermostat weren't communicating well with eachother. Keep in mind this city had just flooded and there were some utilities and such down.