2/10 欠佳
2024年12月15日
Horrible accommodations, bad customer service
The rooms were disgusting. Sheets were dirty, bed had stains all over it, floors not vacuumed, toilets not cleaned, head board had boogers on it. I asked to be changed rooms and the second room had just as bad sheets, one pillow had make up on it. After talking to front desk she told me she doesn’t think they have rooms up to our standards…. It’s not hard to vacuum and place clean linens on the beds. They charged my card twice initially. The lady stated she would refund our money also giving me a receipt showing I should not have a charge however charged an additional fee the following morning. We ended up having to go to a holiday inn for the same cost and that hotel was very clean and friendly.
Anndrea
Anndrea (2 晚家庭旅程)
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