2 hours to check-in
TV did not work
Could not check-out
Could not speak to a manager
Stanley
Stanley (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Pamela
Pamela (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月10日
Overall nice hotel but two bad nights with extremely noisy neighbors!!!
Ryan
Ryan (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Manuel
Manuel (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Sandy
Sandy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Overpriced, valet-only parking
This is a very nice hotel except that it is valet parking only, and the parking rate is way over-priced at $49 for one night. Kinda ruined our whole impression of the place
Gordon
Gordon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月6日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月3日
Sabrina
Sabrina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Shanshan
Shanshan (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Ginny
Ginny (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Calvin
Calvin (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
I expect more from a Hilton property...
For a nice hotel brand this property needs some work. Front desk staff were courteous but their engineering team and communication between departments are left to be desired. We came into our room with tape on our shower indicating some sort of construction project had been started but not completed. It took several attempts, for something they said was simple, to get that taken care of. In addition, my daughter had the large & heavy barn door to the bathroom come off it's track and fall on her. This is unacceptable. Luckily she was not hurt. They took off one day's room charge, which was nice, but they honestly should have better safety in construction for a Hilton branded hotel. Let's hope this was a one-off issue.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Jarkko
Jarkko (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Nathan
Nathan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月17日
Artimisha
Artimisha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Wayne
Wayne (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Great Location
Nice property at a great location. The lobby is great and the staff know their business
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Takuya
Takuya (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Over priced
Over priced no parking.
Kiley
Kiley (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Birger
Birger (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Fabulous Stay
The restauant "WEST" was fabulous and a big plus not to have to find excellent food. It's a bit pricey, but everything is expensive in LA.
Hotel staff was delightful. The entire hotel spotless (recently renovated). You do need to valet park with adds $$ but it is so worth it and the Valet team was as wonderful as the rest of the experience.