Although we don’t receive room service we didn’t really need it, everything was nicely set up
Crystal
Crystal (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 18 日
Terry
Terry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Christopher
Christopher (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 6 日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 25 日
Pam
Pam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 25 日
Donna
Donna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 5 日
Comfy Stay
Henry
Henry (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 3 日
Jenny
Jenny (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 24 日
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 24 日
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 18 日
Maintenance Issues
The hotel has some maintenance issues. The lock on the room wouldn't read the key card. We were moved to another room with the same issue. The front desk attendant (the only person on staff at the hotel) came up and tried but both locks were broken so she tried another room and finally put us in the third room. She did make up for it by allowing my daughter to pick some snacks from the lobby at no charge.
Several of the rooms looked like the doors had been pried open.
The thermostat on the ac/heat unit in the room didn't work. You would turn it on until the room got hot, then you would have to get up and turn it off again until the room cooled off again.
It seems like hotels just aren't staffed or maintained like they used to be.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 8 日
Not an Embassy Suites, but it will do.
Comfortable, no frills hotel stay. View of a freeway. Pictures are not accurate, but no real complaints other than kids running through the hallway at night. Very basic TV service. Hot breakfast, convenient access to mall.
Cal
Cal (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 2 日
Ashley
Ashley (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 2 日
Quinntella
Quinntella (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Loved everything
Melanie
Melanie (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 28 日
Gone to Gurnee
The TV stations did not show information on what was on the channel. Also, could use more movie stations.
Nicholas
Nicholas (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 26 日
Danica
Danica (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 24 日
Enjoy
Was very clean! Temperature was too cold at first, then too hot. Hard to regulate. The desk guy did try to help. Loved being close to front door and pool!
Marjorie
Marjorie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 23 日
I was nervous as I booked it through a 3rd party, hotels.com. I had never done so before. However, when I checked in there were no issues finding my reservation. I had been on the road for 16 hours driving and arrived prior to the 3 pm check in time but they had my room ready for me so I could sleep. The desk clerk took an interest into why I was there (my son was graduating from navy boot camp) and wanted to meet him when he came to visit after graduation. Another clerk allowed me to borrow a broom to sweep the snow off my car when it snowed overnight. We are from Texas so we don't usually have to deal with that and the rental didn't even have an ice scraper. All in all, I was pleased with my stay and will recommend it to other families in the future who are looking for a place to stay for graduation.