Family travel split in two rooms. The room in the 5th floor was comfortable and clean. We liked that it was cosy and facing the patio. The sun light in the morning was great. People at reception and breakfast were nice and efficient. Breakfast is ok for 12 GBP. They have gluten free bread if you ask for it. The only areas of improvement would be that in the room you hear all noise in the corridor (mainly people talking going in and out rooms, ask for one at the end of the corridor to keep this down to minimum), and the blind in the window being broke, so we did not use it to allow more or less light during our stay. It's very close to public transport. Good location to visit London.