DO NOT COME HERE!! IT WAS ABSOLUTELY DISGUSTING!!!!! There was dead roaches all over my room, the bathtub look like it hadn’t been cleaned in YEARS, the floor was so dirty that my kids feet were black and dirty 10 minutes fresh out the shower so we had to keep socks on to keep our feet clean from the floor. The towels had so many old hairs on it, I had no idea if they had even washed the towels or not. The room DOES NOT MATCH THE PICTURES AT ALL!!!! Total catfish hotel. They got a decent kitchen but no dishes or silverware, nothing included.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Worst stay i have ever had
Terrible, noisy, dirty, its listed as a hotel but it was definitely not a hotel. It was more like crappy stuido apartments with rotting walls and a roach problem. I had to ask for new bedding because the sheets were dirty (not just dingy from age as the front desk suggested but actual crumbs and dirt) and the blanket had hard white stains on it. Then i had to make my own bed with the linens i was given. Breakfast was terrible and they didn't even have salt and pepper for the terribly bland eggs.
melissa
melissa (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Robert
Robert (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月16日
Alfred
Alfred (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月15日
Logan
Logan (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月11日
meredith
meredith (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月7日
Melinda
Melinda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Odilio
Odilio (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月5日
Room was dirty the showed me several rooms all of wich were equally as dirty we went to Walmart and spent $150 on cleaning supplies and cleaned the whole house top to bottom had to buy our own sheets and towels as well
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Allan
Allan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月28日
John
John (1 晚行程)
Travelocity 真實旅客評價
6/10 不錯
2024年10月28日
Room could have been cleaned better , looked ild
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月25日
I was offered two rooms on the lower level because I kept reporting issues with the quality issues with furniture, lighting switches, and cleanliness. Then I was offered to stay in the Penn House and was mortified to see roaches and creepy crawly insects in my tub. There were stains in the living room furniture. Remote control for TV in the living room didn’t work. The bed upstairs in the loft was draped with torn blankets. All of this was disappointing because aesthetically it property units all have potential. I liked the fireplace and private porch feature. Management must enforce stricter cleanliness policy. If I hadn’t have cleaned my unit I could have had an allergic attach which would have put me in the hospital!
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月21日
Didn't like being called" you people " Didn't like going under a nasty stairway, cats in the doorway and Mexicans hanging outside in front of the room and then I had to park away from the room because they had all the parking spots where I was put. I was charged $100.00 dollars for what they called deposit for any repairs or smoking in the room. I don't smoke and I wasn't there to party so I would appreciate my money back. That website is a sham and it need to look like what you are actually paying for and I will never ever use it again. You have a wonderful day.
Dorothy
Dorothy (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月18日
Never stay here, even if you stay is free!
The room was halfway decent, but the bathroom was frighteningly dirty and the fitted sheet on the bed had stains all over it. There were people right outside playing basketball at 11 PM and when I looked outside, I thought I saw a drug deal go down. I just packed up my stuff and left and drove three hours home in the middle of the night. That was preferable to staying on that property.
Wallace
Wallace (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Worst impression
This property is not represented well online at all. The main entrance, front desk, condition of entry ways and the rooms are terrible. Smelled of smoke and marijuana, dirty breezeways and rooms. I did not stay and should not have even stepped past the front desk. I would never again entertain this brand of hotel based on this 30 minute experience.
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Terrible stay!
The hotel and room was just filthy. Nothing like the pictures online. The towels were dirty and balled up not even folded. The sheets were dirty with brown stains. The shower curtains were filthy along with paint stains on the window curtains. The glass coset door was falling off the hinges witch was a hazard to my small children. On top of that the property just felt unsafe. People just smoking with their doors open. I will never stay here again. It was more like apartments because most of the guests clearly lived there.
Felicia
Felicia (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Avoid this hotel, dirty outside and inside
I paid for the duplex with two rooms for 3 of us. We checked in after 8 pm not knowing the condition of the room was so bad. Both microwave ovens were not working. There was still dried and old coffee grind inside the little coffee maker. There was a dead roach inside the refrigerator. We quickly found live roaches inside the room. The king size bed has mold on the mattress. The hot water faucet knob fell off in both bathrooms. The chairs have deep dirt on the arms and back that I cannot clean. The white towels were in very sad conditions. Some towels have stains on them. Since I could not find another hotel so late at night, I had to ask for a mob and cleaning spray to clean the floor and the room myself. There were more roaches coming out at night making sleep difficult.
There were pets around the hotel. I notice dog excrements and yellow spots along the pavement.
After I call and complained three times, The staff finally come. The staff offered to put us in another room but it was much smaller. The staff told me I can get a refund within 30 minutes of check in but we have to get it from Hotels.com. The virtues agent in Hotels.com was not responsive and it kept asking to search for the booking. I can’t go to another hotel without paying for a much higher price so I clean the room myself. Plus, it was way over 30 minutes when I waited for the staff to come.
The next day, the hotel did replace the microwave oven and clean the room, but we only have two nights there.