The staff was really friendly and cheerful. The bar staff was great too. This is the only reason we didn't give it a worse rating.
For some reason we were given a handicap access room. We didn't really like it, and there was hardly anyone in the hotel the week we were there. The lights were off and on - flickering. The plugs on the lamps on either side of the bed were so loose they would not hold a plug in for a phone charger. The coffee pot didn't work. We reported it, but it didn't get changed. We checked in on Monday and out on Friday and got one towel change on Thursday. They didn't make the bed. I know it was Christmas week, but...
Paul
Paul (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Kellie
Kellie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Renee
Renee (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
The staff was very friendly. The room was fine, and the option to use our own streaming accounts was nice.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月11日
I would not recommend
There was a massive pile of bird droppings outside on the patio of the room. The excrement was in front of the air vent, so the air to the room (heat or cold) could not be turned on because the smell would permeate the room.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Melissa
Melissa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Sherice
Sherice (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Pamela
Pamela (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Richea
Richea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
January
January (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Richard
Richard (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Samuel
Samuel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月10日
Not great.
Room was much smaller and looked nothing like the pictures. Rooms near us were packed with 10 plus adults being very loud. Beds were old and uncomfortable. Staff was very friendly but overall bad experience.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Darius
Darius (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
Suaan
Suaan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月29日
Never again
Had a roach crawl across my sons face
Tom
Tom (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Good for a quick overnight
Hotel was nice, no breakfast only coffee. Breakfast you have to order and the prices were pricey... dinner was also pricey. Rooms were small. Elevator was stretchy. On the olus it was close to the mall and great eating places.
Rita
Rita (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Kay
Kay (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
Akeelah
Akeelah (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月6日
Breakfast availability was very expensive and limited
We reserved a handicapped room with a walk in shower
which was not available when we checked in
This was the reason we decided to stay there
I feel like we were misleaded, and will never stay there again
Robert
Robert (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月29日
The hotel looked fine and the reception area including the bar was excellent. However, they should not claim to have a restaurant in house because the only thing available was breakfast and it was all pre-cooked foods. No free buffet as most hotels provide.
My wife and I are elderly but both are mobile and do not use wheel chairs, etc. Because we are more comfortable with safety bars and showers with easy access, we requested a handicapped room.
As requested, we were provided a “handicapped room”.
The room had only one chair in it and it was a desk chair. We requested an additional chair and was told by staff that they would try to find one. We did not get a an additional chair during our stay.
Lighting in the room was at best marginal. It was impossible to see the microwave oven controls without a flashlight. The lighting in the bath room was poorly designed and there was not a light over the freestanding wash basin, making it very difficult to see images in the mirror above the basin.
Overall this was not a satisfactory accommodation.
B J
B J (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
The hotel is well kept. It’s in a nice area, and the rooms are comfortable.