At first the office attendant booked my parents in for 1 bight instead of 4 and they got locked out of their room on day 2.
Secondly this trip was for my parents who have limited mobility. I emailed the hotel right after I booked months ahead of time that they needed a bottom floor room. When they checked in they were not given a bottom floor room. They have no elevator. All they told them was they did not qualify.
Lastly my parents talked with the manager about this and he told my parents that he would call me that day at 3pm and he never did call to make things write.
Jenny
Jenny (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月4日
No thank you!
Filthy room, bedding, Hot tub messed up, pool no heat. Staff not avail as needed. Pictures look great online from like 20 years ago. I refused to sleep there! My best friend as well. We sat at the table, not ideal for an influencer video, situation. This was a very special meeting. I’ll never go back! Rude staff!
Carol
Carol (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
quiet
Nice and quiet at night with no street traffic noise
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月28日
Sherrell
Sherrell (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
Clean but showing signs of age.
This property was not maintained very well. It was clean, but was showing signs of neglect.
Our "view" from our window was of several derelict cars, an old boat that had been sitting there a long time, and an excavator that was covered by a tarp.
The service here was excellent though. They originally put us on the second floor, which I could not do as there was no elevator (recent back surgery). They were quick to get us into a first floor room. We heard people showering from the rooms next to us, and every footstep from the people in the room above us. If you are expecting any sort of view(Being one block from the ocean) you will be sadly dissapointed.
Curt
Curt (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Might want to look elsewhere
A weekend get away for us to the Ocean. Wish the hotel wouldnt have tried to charge my card before we showed up, since we paid extra to "pay at property". Breakfast had no protein beyond cheap yogurt. Not a clean property and room had lots of little areas of damage.
Rachel
Rachel (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
Shianne
Shianne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Very nice value and great hot water
Jimmy
Jimmy (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
Staff are great, they could have a bigger beds on 2 beds room.They only have double size which is hard for 2 adults to share.
CELIA
CELIA (4 晚家庭旅程)
Orbitz 真實旅客評價
8/10 很好
2024年10月11日
Seems to have been upgraded to a very nice place to stay and a reasonable price.
Karl
Karl (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月5日
Convinient location
Manases
Manases (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月1日
Jacq
Jacq (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
It was quiet and nice view of the woods out of our window. Friendly staff.
Todd
Todd (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月26日
Ir was there
Robert
Robert (6 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月24日
The room we had above the pool was unbelievably hot. I would have given an even poorer rating except there was a fan in the wardrobe that made it better.
keith
keith (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
Staff was nice. Pool and spa very murky. Couldn't use. Key cards kept failing several times.
John
John (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月21日
The pool smells like vinegar and the waffle batter was empty during breakfast with no staff available to change it out.
Brady
Brady (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
Vanessa
Vanessa (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月15日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月15日
Kathy
Kathy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月15日
mike
mike (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月13日
Dena
Dena (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月13日
Lady with purple hair was very unprofessional and actually called another guest a Karen in a screaming match. Hotel is just outdated. Not a terrible place to stay if you’re just sleeping there during a busy trip.