Overall, the hotel needs a renovation immediately. Interior of the elevators was more like a old Motel 6. No conditioned air in the hallways. I stayed in room 523 and the carpet was so dirty that the bottom of my socks were black after walking around for no more than 10 minutes. Housekeeping was very poor and had to go to the front desk to request my bedding be changed because there was dirt and grime in and on the sheets when I pulled the bedspread back. Also, I had to constantly go to the front desk for towels and wash clothes.
On a positive note, each of the fronl desk staff I encountered was very nice and helpful. Additionally, the location was excellent.
Robert
Robert (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月21日
Very bad hotel
They never cleaned the room. We paid for breakfast and we wait around 30 minutes in the table before server come to take the order, no yogurt for kids during stay. I requested coffee and juice and can take only 1, requested water and the server never bring it. Very bad attention. We requested towels they never bring it. No paper in the bathroom
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
karen
karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月29日
The staff was knowledgeable and friendly but the room smelled musty and the carpet was filthy.
Kendessa
Kendessa (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
Crystal
Crystal (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
真實旅客
7 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月29日
It was fine. Rooms were musty and dark. Service was average.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Christopher
Christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
Alexis
Alexis (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Sean
Sean (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月15日
Great location! Ac needs to be updated to central. Still have old units that were very loud and hard to get the temp right. Bathrooms need to be redone. Looked a little dingy. Could be cleaner too.
Emily
Emily (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Enrique
Enrique (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Outside of having a Chick-Fil-A drive thru on the same entrance to the hotel can be frustrating when both are trying to enter and leave the hotel and the other cars are waiting to go thru the drive thru.
Also, please update washing machines and dryers they are outdated. Can’t get change from the front desk have to go to the gas station to get coins and that’s if they have enough to or willing to make change. Other than that food was good at the hotel.
Rashad
Rashad (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月21日
Grateful to have been accommodated with my last minute reservation. Everything was wonderful!!
Amanda
Amanda (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月19日
We had a 2 night stay over this past weekend (17th & 18th) for a small vacation. We paid close to $300 for a King room.
Problem #1: When we got to our room the toilet wouldn’t flush properly. No big deal but by the time the maintenance people came at 8am the next morning we managed to get it to work.
Problem #2: There was mold on the curtains in the room. *pictures below* I mentioned this to the front desk staff so they were aware and I was offered a breakfast voucher and maintenance request. They also offered to switch our room but by this time it was already later in the afternoon and we were checking out very early the following morning. So I just let it go because they were supposed to come and fix it. I took a photo after the maintenance request was supposedly completed and it was the exact same; nothing was done. This is the last photo posted.
Problem #3: Our comforter was torn up and the floor had nasty stains all over it. *Pictures Below* They stated they had no extra comforters. I understand stains on the floor but this one spread across the floor.
The food was good and the staff were friendly, but the upkeep of the rooms was not up to par and it was kind of disappointing.
Ashley
Ashley (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月11日
Good time
Youssef
Youssef (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月10日
Jean
Jean (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月3日
Kathi
Kathi (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月2日
Kelly John
Kelly John (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月29日
Rooms smelled musty. Air conditioning was not great. Broken in first room and ran weak in second room. Prob contributed to the musty smell.
Staff was friendly and helpful. Front desk quickly moved us out of our first room where the AC was actually not working.