Plumbing reeked in our room: Hotel Needs renovations badly and housekeeping routinely completed. Receptionists helped as much as possible. Elevators were not working properly. The suites were spacious for a family and hotel was decorated for the holiday, daily breakfast was nice.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月28日
Ashley
Ashley (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Michellee
Michellee (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
Sharrise
Sharrise (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月26日
Uncomfortable Mattresses
The hotel was convenient but outdated; our room was never serviced during our Thursday - Sunday stay. We had to get towels from the front desk. While the greater area was clean, the halls near the rooms had little trash outside of rooms. There were salt and pepper packets outside of rooms the entire stay meaning no one was cleaning when picking up people’s trash outside their rooms. The hotel is outdated and could use a renovation. The mattresses were horrible. It had some good things but these stood out.
Relonda
Relonda (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Sonia
Sonia (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月26日
Robyn
Robyn (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
I spend only a night, everything perfect except for the bathroom smells, thats terrible.
Virginia
Virginia (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月21日
BATHROOM EXTREMELY DIRTY , HAD TO CHANGE A ROOM INMEDIATELY , PLUS CARPET AND EVERITHING ELSE NOT CLEAN
Javier
Javier (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Debra
Debra (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
Norma Leticia
Norma Leticia (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
Asquerosamente Sucio
Asquerosamente sucio, no tenian ni shampoo ni jabon reportamos la suciedad y no lo limpiaron pesimo y asqueroso servicio
Jorge
Jorge (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Crystal
Crystal (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月13日
Worst Embassy Suite I've ever stayed
We had three couple in three rooms. Our room had a clogged bathtub that didn't get fixed until the last day. One of the other rooms had crumbs on the floor didn't look like it was even cleaned, except for the bed.
The other room did have any towels. The staff is not very helpful. I lost $20 in the arcade and they couldn't refund anything. It cost $85 for to park a car for three nights. This place is totally mismanaged in the pool area was filthy.
Jose
Jose (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Great value
Everything was really nice
Lucinda
Lucinda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
JENNIFER
JENNIFER (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
Pick another hotel
The room and bathroom where filthy dirty
The hotel deactivates the ac and heat based on the outside temp to save money, but when the room faces the hot afternoon sun you need ac
We have stayed at slot of embassy suites and never had issues like this
Will never go back to this one
RoseMarie
RoseMarie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Top Notch
The staff at the hotel was top notch, rooms were clean and very family friendly. We would defiantly stay at this property again.
Jennifer
Jennifer (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Al Llegar Nos Dieron El Cuarto 219 Llegamos Super Cansados El Cuarto Tenia Un Olor Insoportable Al Dia Siguiente Nos Cambiaron Al 220 y ya estuvo mejor pero le falta mas limpieza
Selene
Selene (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Needs a remodel and watch out for the parking fee.
First off, charging for parking at a hotel adjacent to a freeway is sleazy. Their lot is huge and they don't have parking attendants so why the charge?
The lobby/atrium is very nice and refreshed but the rooms and hallways are in desperate need of updating. The hallway carpet is so old it's disintegrating and everything in the bathroom is old.
They advertise eggs to order at the breakfast bar and they had them the first morning but the next three days all they would do was make you an omelette using some king of premixed egg goo. There was also a breakfast buffet which was pretty good but the layout was such that the line to get food was very long.
Overall dissapointed for the money spent.
Mark
Mark (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
It works for a day or two
We’ve started here a few times. It’s convenient. It’s not the cleanest of places but it does work. It’s not horrible but it’s dated and dirty.
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Kaleen
Kaleen (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
can't wait to go back
We stayed 4 nights. we were offered a room with no air conditioning for cheaper price to wave a fee and to get in earlier than the usual arrival time. We loved that the pool was warm enough and hot tub was great. There's no supervision in the swim area so many children crowded and swam in hot tub but we made the best of it and still enjoyed it. There weren't always big towels or towels at all but eventually they would get there. The gym was nice. We loved the free drinks and snack time and the breakfast was amazing every morning. The front desk person really helped us when our car broke down. waived our check out time and was very supportive. Loved all the decorations, the trees, the elevator. The room set ups.