The front desk was not supportive or helpful. Also had no time to listen and problem solve with those staying at their hotel.
Angie
Angie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Highly recommend
Check in was quick and easy. We were offered a interior room with a balcony. Our room was beautiful and very clean. The maid service was great. They were super attentive. The hotel itself is super unique! Love the koi pond. There was a craft fair of sorts there over the weekend. We had such a great time! Best birthday ever! Thank you!
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
TIMOTHY
TIMOTHY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Timothy
Timothy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Lucas
Lucas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Great location!
Great hotel close to the airport with all the luxuries you could ask for. Only stayed one night, but would stay here, again, if passing through Albany.
Jerell S
Jerell S (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Great hotel for a weekend getaway
Beautiful hotel lobby as you enter to a warm and friendly greeting by the hotel staff.
Our room was large and clean. The beds were super comfortable. The bathroom had a good shower. They had a feature I wish more hotels would have, a wall mounted light up magnifying mirror.
Since there were 4 of us we needed more towels and wash clothes delivered to the room as it was stocked for two. It was the fastest housekeeping delivery ever!
We ate at the restaurant, Mr. D's. Although a bit over priced, the food was very good! We did not use any other amenities this time.
The next time we are in Albany we will definitely stay here.
Debra
Debra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Lovely second stay at this hotel
wonderful stay and we loved the location of our room as we were able to walk from our room onto the courtyard area. Staff was very responsive. The drainage of our tub was slow with the stopper in place. It was fine when removed, but the drain beneath seemed dirty.
Sonja
Sonja (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Antoine
Antoine (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Great hotel staff
steven
steven (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Desmond hotel asthetically pleasing, and affordabl
The service at the Desmond is top notch. Personable front desk, hard workers cleaning and the food at Mr.D was superb. The only critique I had is I wish they had a comforter on bed inaddittion to fitted sheets. Hotel centrally located near Airport and driving distance from restaurants.
Dawn
Dawn (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月9日
Most uncomfortable check in ever!
At check in, they wanted to charge more for parking and said because we booked through hotels.com that we would get a substandard room. Very disappointed in the service and the way that we were treated to feel extremely uncomfortable.
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
anthony
anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Fantastic hotel
My stay was absolutely amazing! I am very happy with the property and the front desk team was especially impressive. They took care of my like I was family. Don’t hesitate to book at the hotel.
Peter
Peter (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Michael
Michael (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
You won’t be disappointed
The front desk team is very hospitable and friendly. Check-in was easy and they offered shuttle to and from the airport. very pleasant stay.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Nicole
Nicole (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月9日
We had a room on the 4th floor that had a window to the courtyard. Was a bit noisy. There was a dead fish in their koi pond. Food at Mr. D’s was ok.