Very competent and friendly staff. The attached restaurant was awesome with outgoing, bartenders/patrons and good food/drinks.
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
sarah
sarah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Janine
Janine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Christina
Christina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Overnight stay- Definitely stay again.
Stay was great! My husband and I went to a concert and with a 3 hr drive back home we reserve the Hilton. This was our second time staying here and it's been great both times. Love the hot cookies checking in , the drink coupon my package came with along with breakfast and a $5 coupon for the attached restaurant. Bed was comfortable, air/heat worked spot on and shower was good. Great service every where we went. No complaints
Thank you for having an A hotel.
Jenifer
Jenifer (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月20日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Shoney
Shoney (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Never again
Absolutely atrocious customer support when it came to kids not behaving in the hotel ppool area. Also elevators were extremely filthy with hair and grime built up in corners. Never had a chance to even look at our room. Extremely disappointed to the point I left and booked another hotel. Checked in at 4 and left by 5.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年11月17日
Fire alarms went off at 1AM and were on for 30 min. Probably not their fault but hard to handle in the middle of night with little kids. Wish we got a discount
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月6日
The only issue I had was I thought the breakfast was pretty bad. I picked up both eggs and potatoes and the potatoes were actually colder than room temperature.
When you charge for breakfast it should be better than that.
Kelly
Kelly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Debbie
Debbie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Dyna
Dyna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
It would be nice to have a fan in the bathroom
Judith
Judith (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Nannette R
Nannette R (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Briana
Briana (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Grace
Grace (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Sent my Mother, Aunt, and Uncle and they shared that it was a wonderful location, and general feedback. Overall, she said, the next time she visit’s Normal, she will look to book a room at this hotel.
Monica
Monica (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月29日
Good
Joseph
Joseph (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
John
John (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Yvette
Yvette (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月16日
I booked a room with a single king bed MONTHS ago. When I got to the hotels they had given all the rooms with a king bed away. Then the hotel was under construction and work started up again at 7:30-8am. In the morning maid service knocked to get in my room, I explained I needed another hour. Every 15min they keep coming back.
Finally, I purchased my room thru Expedia…..I received a receipt from the Double Tree as they charged my card for the one night stay. I called and asked why I was getting charged? They claimed they didn’t see that the room was paid for and I could take care of it with the accounting dept in a couple days. WHAT???? Yet another inconvenience.
Iraklis
Iraklis (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月15日
Not sure who to rely on for travel
I booked 2 rooms through Hotels.com. When I got to the hotel at 11:45 pm. I was told that I did not have my reservations anymore. I was told that hotels.com or another third party canceled the reservation an hour after I booked 5 months ago. I received reminders about my trip and even was asked how my stay was after. My friend and I had to find lodging in the middle of the night way outside of town. When I called Hotels.com they said the reservation was canceled by the hotel. I am not sure who is at fault but it was a really horrible experience.