Check in process is over complicated and takes a lot of time - have to go to central resi office and then wait to be shuttled to hotel, not worth the inconvenience and time.
Cleanliness - noticeable smell in entrance foyer. Room not much better very dirty bathroom, hair everywhere, cleaning spray left on the walls not wiped off.
Location - gion is close to a number of attractions but you can hardly walk down the street there are so many tourists. Very hard to find a dinner spot and everything is super expensive compared to other parts of the city and Japan in general. Not particularly convenient for metro.
This experience was not helped by a fire alarm going off at 6:30am with guests standing on the street, allegedly due to shower steam…
carissa
carissa (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Die Lage war super, die Räume sind schön eingerichtet und es gibt eine kleine Kochecke mit Utensilien zum Kochen. Ein Kritikpunkt ist das Bad, hier fehlen Ablagemöglichkeiten und eine Steckdose. Außerdem floss das Wasser im Waschbecken schlecht ab, uns wurde versichert das wäre in allen Zimmern so. Insgesamt fanden wir das Zimmer aber gut.
Alexander
Alexander (19 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 16 日
no housekeeping service provided and we were asked to take the trash ourselves down which is not exactly customer friendly.
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Tatum
Tatum (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 3 日
えりこ
えりこ (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 5 日
Bad service
A lot of issues, not worth it for us
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 10 日
The location was excellent. The room was clean and a good size for Japan. The bed was hard. The check in for the hotel was elsewhere close to Kyoto station I wasn’t not a fan.